D3 Tenders | Private Medical Benefits Administrator

Notice Information

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Notice Title

Private Medical Benefits Administrator

Notice Description

Transport for London (TfL) are reviewing the existing Private Medical Benefit and will be appointing an Administrator with a new contract commencing on 1 December 2026. The contract will run for an initial three-year period with an option to extend for a further two years. The Administrator will be expected to manage the Private Medical Benefit on behalf of TfL including assessing claims and paying treatment costs. The Private Medical Benefit is currently financed via a Trust with c. 6,900 employees included within the plan plus their eligible dependants. Administration service is extremely important to TfL. TfL's chosen administrator needs to provide excellent service to both TfL and the Private Medical Benefit members. This includes offering a quality claims helpline and claims process for plan members as well as a proactive account management service to TfL. TfL are keen to work with an administrator who can procure and manage medical treatment spend appropriately. The selected provider should be able to demonstrate that they can control costs effectively and work with TfL to manage the claims spend. This includes the use of claims pathways such as direct access musculoskeletal services and open referral networks that are mandated within the benefit design to facilitate an efficient claims journey for plan members whilst controlling costs. Administrators must demonstrate their ability to manage the transition of the scheme effectively and seamlessly, with no disruption to TfL or members of the Private Medical Benefit.

Planning Information

Transport for London intends to hold optional one‑to‑one meetings with interested suppliers. The meetings will be used to explain the requirement, what our priorities are, proposed procurement route and any Q&A's. We are anticipating to host the one-to-one meetings on the 30th of April and 1st of May 2026, but if required and possible we can schedule the meeting for a different date and time. To register your interest and arrange a one-to-one meeting, please contact Chris Stratton (ChrisStratton@tfl.gov.uk) Participation in this early market engagement is entirely voluntary and is not a condition of participation in any subsequent procurement process. No supplier will receive any preferential treatment or advantage as a result of taking part.

Notice Details

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Publication & Lifecycle

Open Contracting ID: ocds-h6vhtk-0684e8
Publication Source: Find A Tender Service
Latest Notice: https://www.find-tender.service.gov.uk/Notice/035201-2026
Current Stage: Planning
All Stages: Planning

Procurement Classification

Notice Type: UK2 - Preliminary Market Engagement Notice
Procurement Type: Standard
Procurement Category: Services
Procurement Method: Not Specified
Procurement Method Details: Not specified
Tender Suitability: Not specified
Awardee Scale: Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions: 66 - Financial and insurance services
CPV Codes: 66512000 - Accident and health insurance services

Notice Value(s)

Tender Value: Not specified
Lots Value: Not specified
Awards Value: Not specified
Contracts Value: Not specified

Notice Dates

Publication Date: 17 Apr 20261 weeks ago
Submission Deadline: Not specified
Future Notice Date: 1 May 20261 weeks to go
Award Date: Not specified
Contract Period: 1 Dec 2026 - 31 Mar 2030 3-4 years
Recurrence: Not specified

Notice Status

Tender Status: Planning
Lots Status: Planning
Awards Status: Not Specified
Contracts Status: Not Specified

Buyer & Supplier

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Contracting Authority (Buyer)

Main Buyer: TRANSPORT FOR LONDON
Additional Buyers: TOWERS WATSON LIMITED
Contact Name: Available with D3 Tenders Premium →
Contact Email: Available with D3 Tenders Premium →
Contact Phone: Available with D3 Tenders Premium →

Buyer Location

Locality: LONDON
Postcode: E20 1JN
Post Town: East London
Country: England
Major Region (ITL 1): TLJ South East (England)
Basic Region (ITL 2): TLJ2 Surrey, East and West Sussex
Small Region (ITL 3): TLJ26 East Surrey
Delivery Location: TLI London
Local Authority: Reigate and Banstead
Electoral Ward: Reigate
Westminster Constituency: Reigate

Further Information

Notice Documents

https://www.find-tender.service.gov.uk/Notice/035029-2026
17th April 2026 - Preliminary market engagement notice on Find a Tender

Notice URLs

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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