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Your Bus Journey Survey

Westmorland and Furness Council

This public procurement record has 3 releases in its history.

Award

24 Apr 2026 at 15:35

UK7 - Contract Details Notice
Award

24 Apr 2026 at 15:27

UK6 - Contract Award Notice
Award

17 Apr 2026 at 12:18

UK5 - Transparency Notice
Summary of the contracting process

Westmorland and Furness Council has completed a procurement process titled "Your Bus Journey Survey" in the services category. The procurement was directly mandated by the Department for Transport, with no discretion to select an alternative provider, as part of the Local Authority Bus Grant funding conditions. Transport Focus was chosen as the supplier to deliver customer satisfaction surveys in the Westmorland and Furness area, with the contract taking effect from 25 April 2026 through to 31 March 2027. This procurement process follows a below-threshold method without competition, ensuring the delivery of necessary services to support local transport initiatives in the UKD12 region.

This procurement provides significant opportunities for businesses involved in transportation, data collection, and customer satisfaction services, especially small and medium enterprises (SMEs) with expertise in surveys. Although no competition was present in this case, similar tenders may arise that could be open to competitive bidding, allowing businesses to expand their presence and capabilities within the public sector. Collaborating on such projects can promote growth and establish long-term relationships with government entities like the Westmorland and Furness Council, enabling businesses to be at the forefront of valuable public service improvements.

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Notice Information

Notice Title

Your Bus Journey Survey

Notice Description

The Department for Transport has mandated the use of Transport Focus to deliver the "Your Bus Journey" survey as a condition of receiving Local Authority Bus Grant funding which is required to enable necessary services for the Westmorland and Furness area. The Authority does not have discretion to select an alternative provider.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-068534
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/037697-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79342311 - Customer satisfaction survey

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£27,766 Under £100K
Contracts Value
£27,766 Under £100K

Notice Dates

Publication Date
24 Apr 20264 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
26 Feb 20266 months ago
Contract Period
25 Apr 2026 - 31 Mar 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Westmorland and Furness Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
KENDAL
Postcode
LA9 4DQ
Postcode Area
Lancaster
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD1 Cumbria
Small Region (ITL 3)
TLD14 Westmorland and Furness
Delivery Location
Not specified
Local Authority
Westmorland and Furness
Electoral Ward
Kendal Strickland and Fell
Westminster Constituency
Westmorland and Lonsdale

Supplier Information

Number of Suppliers
1
Supplier Name

Transport Focus

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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