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SBC1026 For the Provision of CCTV Operatives

Stevenage Borough Council

This public procurement record has 2 releases in its history.

Tender

27 Oct 2026 at 14:04

UK4 - Tender Notice
Planning

17 Apr 2026 at 14:06

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

Stevenage Borough Council is buying CCTV control-room monitoring services for the Hertfordshire CCTV Partnership. The appointed contractor will supply operatives to monitor the system and report to the Council’s CCTV Operations Manager. The control room is in Stevenage and operates continuously, 24 hours a day, every day of the year. The service supports the handling of incidents and the provision of video evidence to Hertfordshire Police. The requirement is for one contractor and has been kept as a single package rather than divided into lots. The work falls within security monitoring and closed-circuit television services (CPV 92222000).

The Council invited tenders through an open procedure. Tender submissions, including a separate Social Value offer, were due by 12 noon on 30 November 2026; clarification questions were to be submitted before the deadline set in the procurement documents. The planned contract runs from 1 May 2027 to 30 April 2030, with options for two further 12-month extensions, potentially extending the term to 30 April 2032. The estimated value is £2.5 million excluding VAT (£3 million including VAT). Evaluation gives 50% to quality, 40% to price and 10% to Social Value. TUPE applies, and bidders must return a signed confidentiality undertaking to receive employee liability information. The Council stated a contract award decision was due by 21 January 2027.

This opportunity suits security firms able to staff a continuous, round-the-year CCTV monitoring operation from Stevenage and provide reliable reporting to the Council’s operations manager. The service supports a substantial operational workload: the existing systems recorded more than 6,000 incidents in 2025/26, with video evidence supplied to Hertfordshire Police. Bidders need SIA accreditation, NSI Gold and the specified BS7958 and TEA2 qualifications or licences, and must have at least £1 million annual turnover. TUPE applies, so suppliers should be equipped to assess and manage the transfer of incumbent staff; employee liability information is to be provided after return of the confidentiality undertaking. The Council identifies the opportunity as suitable for SMEs and voluntary, community or social enterprises, subject to meeting the participation conditions and delivering the required service.

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Notice Information

Notice Title

SBC1026 For the Provision of CCTV Operatives

Notice Description

Stevenage Borough Council is currently out to procurement for PROVISION OF CCTV OPERATIVES FOR THE HERTFORDSHIRE CCTV PARTNERSHIP CONTROL ROOM The requirement is for a single contractor to provide a monitoring service within the CCTV control room based in Stevenage on a 24 hour, seven days a week, 365 days a year basis, reporting to the Council's CCTV Operations Manager. The current CCTV control room is state of the art, only being built in 2020 and having just completed an operating system upgrade at the end of 2025. In 2025/26 the CCTV systems recorded over 6,000 incidents and provided a large quantity of video evidence to the Hertfordshire Police Service. The contract period shall run for an initial 3 years with an option to extend to a 4th and 5th year. TUPE does apply to this contract. TUPE Employee Liability information is currently being worked on. Bidders are to return a completed Undertaking of Confidentiality Form found in the tender pack via correspondence so that the TUPE information can be provided as soon as it is available. The contract is subject to the following accreditations/licenses: SIA accreditation / NSI Gold / BS7958 / TEA2 Bidders must have a minimum annual turnover of PS1million Details of any conditions of participation can be found within the tender documents. The use of Lots was considered for this procurement, but determined that it would not be feasible to split this contract. This procurement is an Open procedure. Organisations wishing to take part in this project are invited to 'express an interest' and also 'opt in' which will give access to the full procurement documents in the e-tendering system. To access this opportunity please visit https://in-tendhost.co.uk/supplyhertfordshire/aspx/Home To be considered as a Tenderer you must complete and submit a Tender by the deadline on the portal. You will need to access the Social Value Portal as well to submit your Social Value offer by the same deadline. Allow sufficient time to make your return, as Tender (and Social Value) submissions cannot be uploaded and submitted after this return deadline. Where possible documents are to be uploaded as a PDF and file names should be succinct. Also please ensure all your CDP information is up to date and you provide the most up to date CDP Share Code as part of your submission. Any questions relating to this procurement must be made via correspondence on the website prior to the deadline for clarifications, in accordance with the procurement documents, and can be addressed to the main contact as shown in the details above. Stevenage Borough Council reserves the right to cancel the procurement and not to proceed with the contract at any stage of the procurement process. Neither Stevenage Borough Council nor any person on whose behalf of whom this procurement is undertaken is to be liable for any costs incurred by those expressing an interest or tendering for this contract.

Lot Information

Lot 1

Renewal: option to extend for additional two 12 month periods.

Planning Information

Interested suppliers are invited to express interest and download the PPME documents and submit a questionnaire via https://in-tendhost.co.uk/supplyhertfordshire/aspx/Home before the deadline

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06855e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/101582-2026
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

92 - Recreational, cultural and sporting services

CPV Codes

92222000 - Closed circuit television services

Notice Value(s)

Tender Value
£2,500,000 £1M-£10M
Lots Value
£2,500,000 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
27 Oct 20266 days ago
Submission Deadline
30 Nov 20264 weeks to go
Future Notice Date
1 Aug 2026Expired
Award Date
Not specified
Contract Period
1 May 2027 - 30 Apr 2030 3-4 years
Recurrence
2031-10-01

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Stevenage Borough Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
STEVENAGE
Postcode
SG1 1HN
Postcode Area
Stevenage
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH26 North and East Hertfordshire
Delivery Location
TLH23 Hertfordshire CC
Local Authority
Stevenage
Electoral Ward
Old Town
Westminster Constituency
Stevenage

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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