MSP for CBT Support Services in India

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-0687f6-2026-04-22T07:44:57+01:00",
    "date": "2026-04-22T07:44:57+01:00",
    "ocid": "ocds-h6vhtk-0687f6",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PHTN-1551-GCQH",
            "name": "British Council",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PHTN-1551-GCQH"
            },
            "address": {
                "streetAddress": "1 Redman Place",
                "locality": "London",
                "postalCode": "E20 1JQ",
                "country": "IN",
                "countryName": "India",
                "region": "IN"
            },
            "contactPoint": {
                "name": "Praveen Singh Bisht",
                "email": "PraveenSingh.Bisht@britishcouncil.org"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.britishcouncil.org",
                "classifications": [
                    {
                        "id": "publicAuthoritySubCentralGovernment",
                        "scheme": "UK_CA_TYPE",
                        "description": "Public authority - sub-central government"
                    }
                ]
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PHTN-1551-GCQH",
        "name": "British Council"
    },
    "tender": {
        "id": "ocds-h6vhtk-0687f6",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "MSP for CBT Support Services in India",
        "description": "BC Education India Private Limited refer as BCE is a wholly owned subsidiary of the British Council United Kingdom. BCE delivers secure Pen and Paper and Computer Based Testing examination services across India for a wide range of UK based qualifications, including its own assessments. CBT examinations form one of BCE core service offerings. These include International Distribution Exams. These examinations are conducted in multiple cities across India to ensure accessibility and convenience for Candidates. Through this tender, BCE seeks to empanel suitable MSP for exam venue across India that can effectively conduct the CBT examinations.",
        "status": "active",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "79952000",
                        "description": "Event services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79950000",
                        "description": "Exhibition, fair and congress organisation services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "80000000",
                        "description": "Education and training services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "IN",
                        "country": "IN",
                        "countryName": "India"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "value": {
            "amountGross": 5000000,
            "amount": 4100000,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Competitive flexible procedure",
        "procedure": {
            "features": "This will be a two-stage procurement for details please refer the attach documents"
        },
        "mainProcurementCategory": "services",
        "aboveThreshold": true,
        "submissionMethodDetails": "https://tap.tcsapps.com/tap2/#/bc-supplier-registration",
        "submissionTerms": {
            "electronicSubmissionPolicy": "allowed",
            "languages": [
                "en"
            ]
        },
        "expressionOfInterestDeadline": "2026-05-01T11:30:00Z",
        "enquiryPeriod": {
            "endDate": "2026-05-01T11:30:00Z"
        },
        "awardPeriod": {
            "endDate": "2026-08-14T23:59:59Z"
        },
        "lots": [
            {
                "id": "1",
                "status": "active",
                "value": {
                    "amountGross": 5000000,
                    "amount": 4100000,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Service delivery experience",
                            "description": "Please list services your company offers in the market currently, which are relevant to delivery of Computer Tests. Your answers should also capture your expertise in the following with supporting examples. Setting up Computer Test Labs (quote examples with relevant google locations & pictures) IT equipment & services, administrative support (quote examples)",
                            "numbers": [
                                {
                                    "number": 20,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Methodology & approach",
                            "description": "Please describe in detail your end to end methodology including governance mechanisms, resource allocation, escalation protocols, and measurable milestones to Iidentify, customise, audit and onboard venues aligned to British Council compliance and quality standards. Please provide examples.",
                            "numbers": [
                                {
                                    "number": 20,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Meeting targets",
                            "description": "How will you ensure that agreed SLAs KPIs, including details of specific targets, actual performance are met to facilitate uninterrupted delivery in accordance with British Council quality standards.",
                            "numbers": [
                                {
                                    "number": 20,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Success measures",
                            "description": "What measures will you put in place to ensure confirmed and mutually agreed venues are not changed under any circumstances. If any exemptions are proposed for involuntary reschedules, you need to provide reasons for change, adherence to 50-day cut-off and mitigation measures to ensure there is no impact on agreed SLAs or exams delivery.",
                            "numbers": [
                                {
                                    "number": 20,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Acceptance of agreement terms & conditions",
                            "description": "Kindly review Annexure-1 (Agreement Terms and Conditions) in detail and confirm your formal acceptance. Please note that these terms are final and binding, and no amendments, deviations, or modifications will be considered or accepted under any circumstances.",
                            "numbers": [
                                {
                                    "number": 20,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "selectionCriteria": {
                    "criteria": [
                        {
                            "type": "economic",
                            "description": "Please refer the document for more details"
                        },
                        {
                            "type": "technical",
                            "description": "Please refer the document for more details"
                        }
                    ]
                },
                "suitability": {
                    "sme": true
                },
                "contractPeriod": {
                    "startDate": "2026-09-01T00:00:00Z",
                    "endDate": "2028-08-31T23:59:59Z",
                    "maxExtentDate": "2030-08-31T23:59:59Z"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "one plus one year extention"
                }
            }
        ],
        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            },
            {
                "id": "036359-2026",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/036359-2026",
                "datePublished": "2026-04-22T07:44:57+01:00",
                "format": "text/html"
            }
        ]
    },
    "language": "en"
}