Notice Information
Notice Title
Mystery Shopping Services
Notice Description
The Governance & Compliance function seeks to obtain the most effective and efficient Mystery Shopper services provider to delivery Mystery Shopping Services (compliance audits) of all British Council IELTS for United Kingdom Visas and Immigration (UKVI) global network of exam centres. The programme is intended to measure the experience and security when applying for, registering, and attending an IELTS written and speaking test.
Lot Information
Region 1
Renewal: optional 2x12 months extensions
Region 2Mystery Shopping Services for countries under Region 2
Renewal: optional 2x12 months extensions
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-0689fe
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/052484-2026
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- UK6 - Contract Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Competitive flexible procedure
- Tender Suitability
- Not specified
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
79310000 - Market research services
Notice Value(s)
- Tender Value
- £440,000 £100K-£500K
- Lots Value
- £440,000 £100K-£500K
- Awards Value
- £220,000 £100K-£500K
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 3 Jun 20263 weeks ago
- Submission Deadline
- 18 May 2026Expired
- Future Notice Date
- Not specified
- Award Date
- 3 Jun 20263 weeks ago
- Contract Period
- 1 Jul 2026 - 30 Jun 2028 2-3 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Active, Complete
- Awards Status
- Pending
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- BRITISH COUNCIL
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- LONDON
- Postcode
- E20 1JQ
- Post Town
- East London
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI4 Inner London - East
- Small Region (ITL 3)
- TLI41 Hackney and Newham
- Delivery Location
- Not specified
-
- Local Authority
- Newham
- Electoral Ward
- Stratford Olympic Park
- Westminster Constituency
- Stratford and Bow
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/052484-2026
3rd June 2026 - Contract award notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/037258-2026
23rd April 2026 - Tender notice on Find a Tender -
https://tap.tcsapps.com/tap2/#/bc-supplier-registration
Please create an account on our procurement portal - TAP - and you can the locate the opportunity by searching the reference number provided in this notice. All tender documents and further information can be found here.
Open Contracting Data Standard (OCDS)
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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