D3 Tenders | Provision of Patient & Retail Catering Services - Kingston and Richmond NHS Foundation Trust (Interim Arrangement)

Notice Information

Get alerts for notices like these

Notice Title

Provision of Patient & Retail Catering Services - Kingston and Richmond NHS Foundation Trust (Interim Arrangement)

Notice Description

The contract covers the provision of patient and retail catering services, including food preparation, service delivery and associated operational support services required to maintain continuity of catering services across the Trust's estate. The Trust will award this contract using a direct award procedure in accordance with section 41 and paragraph 13 of Schedule 5 of the Procurement Act 2023, which permits direct award in cases of extreme and unavoidable. The services covered by this contract are strictly necessary to ensure continuity of critical patient and retail catering services at Kingston and Richmond NHS Foundation Trust. Indeed, Patient catering is fundamental to the Trust's delivery of safe, effective and legally compliant patient care. The Trust's current catering contract was placed in 2023. In anticipation of its expiry, the Trust devised a compliant procurement strategy centred on a call-off competition under an existing framework agreement for patient and retail catering. Whilst a change in scoping requirements necessitated the cancellation of the initial call-off competition, the Trust acted promptly by launching a replacement competition at the earliest opportunity. Throughout both competitions, the Trust had reasonably envisaged securing a short extension with the incumbent to bridge the period until mobilisation of a new provider, and discussions had progressed positively to that end. However, on 13 April 2026 the incumbent notified the Trust that it would not agree to an extension and would cease delivering services with effect from 26 April 2026. Given this extremely compressed timeframe, it was not possible to conduct a compliant procurement and mobilise a replacement provider. The Trust accordingly cancelled the call-off competition without award and must now make a direct award to safeguard continuity of essential services. The direct award is for patient and retail catering and is limited in duration to 12+6 months, being the minimum period necessary to maintain continuity of services whilst the Trust conducts a fully compliant competitive procurement for a longer-term contract. The conditions for reliance on the urgency ground under Paragraph 13 of Schedule 5 are satisfied: (a) the incumbent's withdrawal at extremely short notice has created a genuine and immediate need to secure continuity of patient catering, without which the Trust would be exposed to serious risks to patient safety and potential breach of its statutory and regulatory obligations; (b) the timeframe within which a replacement provider must be appointed is insufficient to permit any form of competitive tendering, whether under the Procurement Act 2023 or by way of call-off under an existing framework; and (c) the urgency is not attributable to the Trust's conduct; the Trust took all reasonable steps to procure the services compliantly (including seeking to secure a short extension). The need for a direct award has arisen as, notwithstanding the Trust's efforts to agree an extension, and there being reasonable grounds on which the Trust expected that such an extension would be agreed, the incumbent unexpectedly decided not to extend the existing contract. The direct award will be made on 23 April 2026 to accommodate immediate mobilisation and service commencement, subject to agreement of Heads of Terms. Full terms and conditions governing the contract will be finalised within 4 weeks.

Procurement Information

Patient catering is fundamental to the Trust's delivery of safe, effective and legally compliant patient care. The Trust's current catering contract was placed in 2023. In anticipation of its expiry, the Trust devised a compliant procurement strategy centred on a call-off competition under an existing framework agreement for patient and retail catering. Whilst a change in scoping requirements necessitated the cancellation of the initial call-off competition, the Trust acted promptly by launching a replacement competition at the earliest opportunity. Throughout both competitions, the Trust had reasonably envisaged securing a short extension with the incumbent to bridge the period until mobilisation of a new provider, and discussions had progressed positively to that end. However, on 13 April 2026 the incumbent notified the Trust that it would not agree to an extension and would cease delivering services with effect from 26 April 2026. Given this extremely compressed timeframe, it was not possible to conduct a compliant procurement and mobilise a replacement provider. The Trust accordingly cancelled the call-off competition without award and must now make a direct award to safeguard continuity of essential services. The direct award is for patient and retail catering and is limited in duration to 12+6 months, being the minimum period necessary to maintain continuity of services whilst the Trust conducts a fully compliant competitive procurement for a longer-term contract. The conditions for reliance on the urgency ground under Paragraph 13 of Schedule 5 are satisfied: (a) the incumbent's withdrawal at extremely short notice has created a genuine and immediate need to secure continuity of patient catering, without which the Trust would be exposed to serious risks to patient safety and potential breach of its statutory and regulatory obligations; (b) the timeframe within which a replacement provider must be appointed is insufficient to permit any form of competitive tendering, whether under the Procurement Act 2023 or by way of call-off under an existing framework; and (c) the urgency is not attributable to the Trust's conduct; the Trust took all reasonable steps to procure the services compliantly. This included seeking to secure a short extension albeit that it was ultimately unable to do so. The direct award will be made on 23 April 2026 to accommodate immediate mobilisation and service commencement, subject to agreement of Heads of Terms. Full terms and conditions governing the contract will be finalised within 4 weeks.

Notice Details

Get alerts for notices like these

Publication & Lifecycle

Open Contracting ID: ocds-h6vhtk-068b1f
Publication Source: Find A Tender Service
Latest Notice: https://www.find-tender.service.gov.uk/Notice/037787-2026
Current Stage: Award
All Stages: Award

Procurement Classification

Notice Type: UK6 - Contract Award Notice
Procurement Type: Framework
Procurement Category: Services
Procurement Method: Direct
Procurement Method Details: Direct award
Tender Suitability: Not specified
Awardee Scale: Large

Common Procurement Vocabulary (CPV)

CPV Divisions: 55 - Hotel, restaurant and retail trade services
CPV Codes: 55500000 - Canteen and catering services

Notice Value(s)

Tender Value: Not specified
Lots Value: Not specified
Awards Value: £5,800,000 £1M-£10M
Contracts Value: Not specified

Notice Dates

Publication Date: 24 Apr 20262 weeks ago
Submission Deadline: Not specified
Future Notice Date: Not specified
Award Date: 23 Apr 20262 weeks ago
Contract Period: 25 Apr 2026 - 25 Apr 2027 6-12 months
Recurrence: Not specified

Notice Status

Tender Status: Complete
Lots Status: Complete
Awards Status: Active
Contracts Status: Not Specified

Buyer & Supplier

Get alerts for notices like these

Contracting Authority (Buyer)

Main Buyer: KINGSTON AND RICHMOND HOSPITAL NHS FOUNDATION TRUST
Contact Name: Available with D3 Tenders Premium →
Contact Email: Available with D3 Tenders Premium →
Contact Phone: Available with D3 Tenders Premium →

Buyer Location

Locality: KINSTON UPON THAMES
Postcode: KT2 7QB
Post Town: Kingston upon Thames
Country: England
Major Region (ITL 1): TLI London
Basic Region (ITL 2): TLI6 Outer London - South
Small Region (ITL 3): TLI63 Merton, Kingston upon Thames and Sutton
Delivery Location: Not specified
Local Authority: Kingston upon Thames
Electoral Ward: Coombe Hill
Westminster Constituency: Richmond Park

Supplier Information

Number of Suppliers: 1
Supplier Name: MITIE FM

Further Information

Notice Documents

https://www.find-tender.service.gov.uk/Notice/037787-2026
24th April 2026 - Contract award notice on Find a Tender
https://www.find-tender.service.gov.uk/Notice/037783-2026
24th April 2026 - Transparency notice on Find a Tender

Notice URLs

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-068b1f-2026-04-24T17:16:32+01:00",
    "date": "2026-04-24T17:16:32+01:00",
    "ocid": "ocds-h6vhtk-068b1f",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PNBL-5529-JNMP",
            "name": "Kingston and Richmond Hospital NHS Foundation Trust",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PNBL-5529-JNMP"
            },
            "address": {
                "streetAddress": "Procurement Department, Vera Brown House",
                "locality": "Kinston Upon Thames",
                "postalCode": "KT2 7QB",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKI63"
            },
            "contactPoint": {
                "name": "Chris Pathmadeva",
                "email": "efprocurement@stgeorges.nhs.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.kingstonhospital.nhs.uk/",
                "classifications": [
                    {
                        "id": "publicAuthorityCentralGovernment",
                        "scheme": "UK_CA_TYPE",
                        "description": "Public authority - central government"
                    }
                ]
            }
        },
        {
            "id": "GB-COH-03253304",
            "name": "Mitie FM Limited",
            "identifier": {
                "scheme": "GB-COH",
                "id": "03253304"
            },
            "address": {
                "streetAddress": "Level 12",
                "locality": "London",
                "postalCode": "SE1 9SG",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKI44"
            },
            "contactPoint": {
                "email": "communities.bdev@mitie.com"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "url": "http://www.mitie.com",
                "scale": "large",
                "vcse": false,
                "publicServiceMissionOrganization": false,
                "shelteredWorkshop": false
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PNBL-5529-JNMP",
        "name": "Kingston and Richmond Hospital NHS Foundation Trust"
    },
    "tender": {
        "id": "W179204",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Provision of Patient & Retail Catering Services - Kingston and Richmond NHS Foundation Trust (Interim Arrangement)",
        "description": "The contract covers the provision of patient and retail catering services, including food preparation, service delivery and associated operational support services required to maintain continuity of catering services across the Trust's estate. The Trust will award this contract using a direct award procedure in accordance with section 41 and paragraph 13 of Schedule 5 of the Procurement Act 2023, which permits direct award in cases of extreme and unavoidable. The services covered by this contract are strictly necessary to ensure continuity of critical patient and retail catering services at Kingston and Richmond NHS Foundation Trust. Indeed, Patient catering is fundamental to the Trust's delivery of safe, effective and legally compliant patient care. The Trust's current catering contract was placed in 2023. In anticipation of its expiry, the Trust devised a compliant procurement strategy centred on a call-off competition under an existing framework agreement for patient and retail catering. Whilst a change in scoping requirements necessitated the cancellation of the initial call-off competition, the Trust acted promptly by launching a replacement competition at the earliest opportunity. Throughout both competitions, the Trust had reasonably envisaged securing a short extension with the incumbent to bridge the period until mobilisation of a new provider, and discussions had progressed positively to that end. However, on 13 April 2026 the incumbent notified the Trust that it would not agree to an extension and would cease delivering services with effect from 26 April 2026. Given this extremely compressed timeframe, it was not possible to conduct a compliant procurement and mobilise a replacement provider. The Trust accordingly cancelled the call-off competition without award and must now make a direct award to safeguard continuity of essential services. The direct award is for patient and retail catering and is limited in duration to 12+6 months, being the minimum period necessary to maintain continuity of services whilst the Trust conducts a fully compliant competitive procurement for a longer-term contract. The conditions for reliance on the urgency ground under Paragraph 13 of Schedule 5 are satisfied: (a) the incumbent's withdrawal at extremely short notice has created a genuine and immediate need to secure continuity of patient catering, without which the Trust would be exposed to serious risks to patient safety and potential breach of its statutory and regulatory obligations; (b) the timeframe within which a replacement provider must be appointed is insufficient to permit any form of competitive tendering, whether under the Procurement Act 2023 or by way of call-off under an existing framework; and (c) the urgency is not attributable to the Trust's conduct; the Trust took all reasonable steps to procure the services compliantly (including seeking to secure a short extension). The need for a direct award has arisen as, notwithstanding the Trust's efforts to agree an extension, and there being reasonable grounds on which the Trust expected that such an extension would be agreed, the incumbent unexpectedly decided not to extend the existing contract. The direct award will be made on 23 April 2026 to accommodate immediate mobilisation and service commencement, subject to agreement of Heads of Terms. Full terms and conditions governing the contract will be finalised within 4 weeks.",
        "status": "complete",
        "procurementMethod": "direct",
        "procurementMethodDetails": "Direct award",
        "procurementMethodRationale": "Patient catering is fundamental to the Trust's delivery of safe, effective and legally compliant patient care. The Trust's current catering contract was placed in 2023. In anticipation of its expiry, the Trust devised a compliant procurement strategy centred on a call-off competition under an existing framework agreement for patient and retail catering. Whilst a change in scoping requirements necessitated the cancellation of the initial call-off competition, the Trust acted promptly by launching a replacement competition at the earliest opportunity. Throughout both competitions, the Trust had reasonably envisaged securing a short extension with the incumbent to bridge the period until mobilisation of a new provider, and discussions had progressed positively to that end. However, on 13 April 2026 the incumbent notified the Trust that it would not agree to an extension and would cease delivering services with effect from 26 April 2026. Given this extremely compressed timeframe, it was not possible to conduct a compliant procurement and mobilise a replacement provider. The Trust accordingly cancelled the call-off competition without award and must now make a direct award to safeguard continuity of essential services. The direct award is for patient and retail catering and is limited in duration to 12+6 months, being the minimum period necessary to maintain continuity of services whilst the Trust conducts a fully compliant competitive procurement for a longer-term contract. The conditions for reliance on the urgency ground under Paragraph 13 of Schedule 5 are satisfied: (a) the incumbent's withdrawal at extremely short notice has created a genuine and immediate need to secure continuity of patient catering, without which the Trust would be exposed to serious risks to patient safety and potential breach of its statutory and regulatory obligations; (b) the timeframe within which a replacement provider must be appointed is insufficient to permit any form of competitive tendering, whether under the Procurement Act 2023 or by way of call-off under an existing framework; and (c) the urgency is not attributable to the Trust's conduct; the Trust took all reasonable steps to procure the services compliantly. This included seeking to secure a short extension albeit that it was ultimately unable to do so. The direct award will be made on 23 April 2026 to accommodate immediate mobilisation and service commencement, subject to agreement of Heads of Terms. Full terms and conditions governing the contract will be finalised within 4 weeks.",
        "lots": [
            {
                "id": "1",
                "status": "complete"
            }
        ],
        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            }
        ],
        "riskDetails": "The contract is being implemented within a compressed mobilisation period to ensure continuity of essential catering services. Key risks to contract performance include: - Reduced mobilisation time which may impact initial service stabilisation and performance in the early stages of the contract; - Transition of services, including workforce transfer and operational handover arrangements; - Availability and accuracy of operational and workforce information during the transition period; - Alignment of service delivery processes, systems and supply arrangements following contract commencement; and - Variability in demand and activity levels during the initial phase of service delivery. The contracting authority will actively manage these risks through ongoing contract management and performance monitoring to support service continuity",
        "procurementMethodRationaleClassifications": [
            {
                "id": "urgency"
            }
        ]
    },
    "awards": [
        {
            "id": "1",
            "title": "Provision of Patient & Retail Catering Services - Kingston and Richmond NHS Foundation Trust (Interim Arrangement)",
            "status": "active",
            "value": {
                "amountGross": 6960000,
                "amount": 5800000,
                "currency": "GBP"
            },
            "mainProcurementCategory": "services",
            "aboveThreshold": true,
            "suppliers": [
                {
                    "id": "GB-COH-03253304",
                    "name": "Mitie FM Limited"
                }
            ],
            "items": [
                {
                    "id": "1",
                    "additionalClassifications": [
                        {
                            "scheme": "CPV",
                            "id": "55500000",
                            "description": "Canteen and catering services"
                        }
                    ],
                    "relatedLot": "1"
                }
            ],
            "contractPeriod": {
                "startDate": "2026-04-26T00:00:00+01:00",
                "endDate": "2027-04-25T23:59:59+01:00",
                "maxExtentDate": "2027-10-25T23:59:59+01:00"
            },
            "hasRenewal": true,
            "renewal": {
                "description": "One 6-month extension option"
            },
            "relatedLots": [
                "1"
            ],
            "documents": [
                {
                    "id": "037783-2026",
                    "documentType": "awardNotice",
                    "noticeType": "UK5",
                    "description": "Transparency notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/037783-2026",
                    "datePublished": "2026-04-24T17:11:51+01:00",
                    "format": "text/html"
                },
                {
                    "id": "037787-2026",
                    "documentType": "awardNotice",
                    "noticeType": "UK6",
                    "description": "Contract award notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/037787-2026",
                    "datePublished": "2026-04-24T17:16:32+01:00",
                    "format": "text/html"
                }
            ],
            "milestones": [
                {
                    "id": "1",
                    "type": "futureSignatureDate",
                    "dueDate": "2026-04-24T23:59:59+01:00",
                    "status": "scheduled"
                }
            ],
            "date": "2026-04-24T00:00:00+01:00"
        }
    ],
    "language": "en"
}