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R6112 Microsoft Enterprise Agreement

Tower Hamlets

This public procurement record has 1 release in its history.

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27 Apr 2026 at 14:21

Award Notice
Summary of the contracting process

This public procurement process relates to the renewal of the Microsoft Enterprise Agreement for the London Borough of Tower Hamlets, managed by Crown Commercial Service (CCS) under the Technology Products & Associated Services 2 RM6088 framework. The contract, awarded on 1 April 2026, encompasses a wide range of Microsoft products and Azure Cloud services, crucial for supporting IT operations, digital transformation, and hybrid working. The procurement is classified under the IT services industry, with a focus on consulting, software development, and internet support. It employed a limited procurement method via an aggregated route, bypassing the traditional publication requirement. The procurement stage is complete, with SoftwareOne UK Limited appointed as the supplier.

This tender presents business growth opportunities for licensed resellers and IT service providers specialising in Microsoft products and cloud solutions. Organisations that offer competitive pricing and innovative support services would be well-suited to leverage the CCS aggregated procurement model, increasing their market presence in public sector contracts. Small to medium-sized enterprises (SMEs) could particularly gain by participating in cost-effective bidding processes facilitated by the CCS framework, enhancing their capability to secure substantial government contracts. The contract's strategic partnership arrangement underscores potential savings and service enhancement possibilities, fostering robust growth avenues within the public services domain.

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Notice Information

Notice Title

R6112 Microsoft Enterprise Agreement

Notice Description

This contract renews the Microsoft Enterprise Agreement, providing access to Microsoft products and Azure Cloud services, including Windows OS, Office tools (Outlook, Word, Excel), collaborative tools (SharePoint, Teams, Phone), SQL database, and artificial intelligence tools (Co-pilot). Microsoft products must be purchased through a licensed reseller. This was procured via Crown Commercial Service (CCS) Technology Products & Associated Services 2 RM6088 - Lot 3: Software and Associated Services

Lot Information

Lot 1

The London Borough of Tower Hamlets currently holds a Microsoft Enterprise Agreement, which is a contractual arrangement providing access to a wide range of Microsoft software and services. This includes operating systems such as Windows 10 and 11, core applications like Outlook, Word and Excel, as well as collaboration tools including Microsoft Teams, SharePoint and OneDrive. These tools are widely used across the Council to support communication, document sharing and hybrid working. The agreement also includes access to Microsoft Azure, Microsoft's cloud computing platform. Azure provides a secure and scalable environment for storing data, running systems, and delivering digital services. It reduces the Council's reliance on physical servers by enabling secure online hosting of applications, data backup, and system management. Azure also supports the delivery of essential services across service areas and underpins the Council's digital transformation efforts. Under Microsoft's business model, licences and services can only be purchased by public sector organisations through authorised resellers. Pricing is set at standard rates, meaning that direct cost savings through procurement and the usual competitive processes alone are limited. However, Microsoft offers various discounts on key products to public sector organisations under the Strategic Partnership Arrangement 2024 (SPA24) with central government. Additional discounts may be secured through competitive pricing from resellers. The CCS aggregated procurement model enables public sector bodies to combine their purchasing requirements, thereby increasing collective buying power and maximising potential discounts. The process was fully managed by CCS's dedicated aggregation team. Advantages include access to expert advice from CCS's in-house software specialists, no obligation to enter a contract until award, and a fully compliant route to appoint a Licensed Software Reseller (LSP). Participating authorities also benefit from potential cost avoidance and efficiency gains by avoiding the need to conduct their own procurement exercises.

Procurement Information

The procurement was undertaken via an Aggregated Route by Crown Commercial Services under the Framework Agreement Technology Products & Associated Services 2 (RM6098).

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-068bbd
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/038085-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£11,553,729 £10M-£100M

Notice Dates

Publication Date
27 Apr 20264 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Tower Hamlets
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E1 1BJ
Postcode Area
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
TLI London
Local Authority
Tower Hamlets
Electoral Ward
Whitechapel
Westminster Constituency
Bethnal Green and Stepney

Supplier Information

Number of Suppliers
1
Supplier Name

SoftwareONE UK Ltd

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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