Award

FEW1606 - Transport Focus Bus Surveys

LEICESTER CITY COUNCIL

This public procurement record has 2 releases in its history.

Award

28 Apr 2026 at 10:20

Award

28 Apr 2026 at 10:17

Summary of the contracting process

The procurement process led by Leicester City Council focuses on conducting bus passenger surveys under the title "FEW1606 - Transport Focus Bus Surveys". This initiative falls within the public transport industry, specifically in the United Kingdom, and is centred in Leicester, in the region UKF21. The procurement stage is at the award phase, having been completed with a contract status marked as active. Key dates for this contract include the commencement on the 1st of April 2026, with a potential extension lasting until the 31st of October 2030. The procurement method used was a direct award, justified by the Department for Transport's stipulation due to funding conditions aimed at fostering consistent national survey results.

This contract presents opportunities for businesses involved in survey services within the transportation sector, benefiting from the consistent demand established through government funding conditions. Large-scale survey providers with capabilities in transport analysis, particularly in passenger satisfaction, are best suited for this tender. The awarded supplier, Transport Focus, known for significant technical capabilities, highlights that entities with similar expertise could stand to benefit and grow through participation in such national policy-supported programmes. Companies looking to expand their portfolio in public transport surveys, focusing on qualitative metrics like punctuality and reliability, may use collaborations similar to this as models for future procurement endeavours.

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How relevant is this notice?

Notice Title

FEW1606 - Transport Focus Bus Surveys

Notice Description

Bus passenger surveys to be carried out on a local levels to monitor a number of measures including: overall satisfaction levels and then drilling down further on elements such as punctuality, reliability, fares, facilities, driver friendliness and safety in a structured way that allows consistent data to be collected over a period of time, which is easily comparable between each period.

Procurement Information

As part of the Bus Service Improvement Plan (BSIP funding), the Department for Transport (DfT) have advised that a condition of the funding is to use Transport Focus Surveys to monitor bus passenger satisfaction. The DfT has advised the following: It is a policy decision that Transport Focus are best placed to deliver a consistent comparable national survey. Because using Transport Focus is a condition of the grant funding, we consider this to be a data-sharing arrangement rather than a direct commissioning relationship. On this basis, we believe standard procurement rules would not apply. We believe this mitigates the need for each authority to seek expensive and time-consuming procurement and legal advice and supports a national policy direction.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-068c6c
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/038434-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79311000 - Survey services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£230,000 £100K-£500K
Contracts Value
£230,000 £100K-£500K

Notice Dates

Publication Date
28 Apr 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
31 Mar 20261 months ago
Contract Period
31 Mar 2026 - 31 Oct 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
LEICESTER CITY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEICESTER
Postcode
LE1 1FZ
Post Town
Leicester
Country
England

Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF2 Leicestershire, Rutland and Northamptonshire
Small Region (ITL 3)
TLF21 Leicester
Delivery Location
Not specified

Local Authority
Leicester
Electoral Ward
Castle
Westminster Constituency
Leicester South

Supplier Information

Number of Suppliers
1
Supplier Name

TRANSPORT FOCUS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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