Planning

Remote Health Monitoring and Communications solution

THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS PUBLIC SERVICES DELIVERY SCOTLAND) (PSD SCOTLAND)

This public procurement record has 1 release in its history.

Planning

05 May 2026 at 07:59

Summary of the contracting process

The Common Services Agency, also known as Public Services Delivery Scotland (PSD Scotland), is in the planning stage of procuring a Remote Health Monitoring and Communications solution. This initiative, under the main procurement category of services, aims to enhance care pathways through IT services like consulting, software development, internet, and support, and is classified under CPV code 72000000. Located in Scotland, the procurement process invites suppliers to engage through a soft market test comprised of a Market Research Questionnaire due by 25 May 2026, with an online briefing scheduled for 7 May 2026. This procurement under the legal framework of CELEX 32014L0024 is set to publish a future notice on 1 July 2026. It is marked by the use of a public procurement method and is actively seeking input to shape the tender further.

This tender opportunity provides a fertile ground for IT service providers specialising in health technology solutions, particularly those with expertise in creating adaptive remote health monitoring systems. Businesses adept in digital health innovations stand to benefit significantly, as the project's scale involves integrating multifaceted communication channels such as automated calls, SMS, and mobile applications. The procurement strategy highlights potential growth areas in healthcare technology advancement, presenting an attractive proposition for firms aiming to expand their service portfolio within the UK health sector. Engaging early in the planning stage allows businesses to influence the scope and tailor their offerings to NHSScotland's strategic objectives.

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Notice Title

Remote Health Monitoring and Communications solution

Notice Description

NHSScotland is exploring options for the potential procurement of a multi-channel remote health monitoring and communication solution capable of supporting the delivery of enhanced care pathways, including home and mobile health monitoring. Remote health monitoring (RHM) is a digitally enabled model of care that allows people to record, submit and share clinically relevant health information from their home or community setting. This enables health and care teams to monitor health status, support self management and intervene proactively, reducing the need for routine face-to-face contact. RHM can support management of long term conditions to reduce escalation and prevent admissions and can also support earlier discharge and hospital at home models where appropriate. Connect Me is NHSScotland's national remote health monitoring service, currently delivered using the Inhealthcare platform. The service supports the collection of measurements and patient reported information through a range of channels including automated telephone calls, SMS messages and digital access via web browser or mobile application.

Lot Information

Lot 1

This PIN serves as a soft market test to assess available options, continuity of key services, migration approaches and indicative costs. A Market Research Questionnaire can be downloaded from the Additional Documents area and returned as instructed within the document by noon on Monday, 25 May 2026. Suppliers are also invited to attend an online briefing session on 7 May 2026 at 2:30PM. Teams login details will be confirmed via this Public Contracts Scotland portal.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0690d4
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/040798-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
5 May 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
30 Jun 20262 months to go
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS PUBLIC SERVICES DELIVERY SCOTLAND) (PSD SCOTLAND)
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EDINBURGH
Postcode
EH12 9EB
Post Town
Edinburgh
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM Scotland

Local Authority
City of Edinburgh
Electoral Ward
Drum Brae/Gyle
Westminster Constituency
Edinburgh South West

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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