This public procurement record has 2 releases in its history.

Award

06 Jul 2026 at 11:14

Tender

05 May 2026 at 12:45

Summary of the contracting process

The North Yorkshire Council has taken significant steps towards establishing an advanced online health service as part of its Active North Yorkshire initiative. The procurement process, governed by the Health Care Services (Provider Selection Regime) Regulations 2023, aims to provide secure and accessible virtual health solutions across the region. Scheduled to run initially from 24 August 2026 to 23 August 2029, with an option for a two-year extension, this contract is being awarded following a competitive process under the PSR framework. The process was marked by key deadlines, including a standstill period commencing post-publication of the intent notice on 6 July 2026, with written provider representations required by 16 July 2026. The awarded contract will be facilitated by the open procurement method and managed by North Yorkshire Council, ensuring compliance with quality and value criteria.

This procurement offers a substantial business opportunity, particularly for companies specialising in digital health services. Organisations adept in providing online GP appointments, virtual nutrition support, remote physiotherapy, mental health services, and on-demand exercise content are well-placed to benefit. The contract's flexible, demand-led value underscores the potential for scalable delivery and consistent revenue streams. SME businesses like Healthhero Solutions Limited, which has successfully entered this space, exemplify the kind of innovative, agile organisations that can thrive by leveraging their capacity to integrate technologically adept, patient-focused health solutions at scale.

How relevant is this notice?

Notice Title

661-NYC-CD Online Health

Notice Description

The Authority requires an Online Health solution that complements the Active North Yorkshire (ANY) new hybrid membership model. ANY currently services circa 20,000 health and fitness members across North Yorkshire. This is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award. This Contract is being offered under the Competitive Process in accordance with Regulation 11 of the Health Care Services (Provider Selection Regime) Regulations 2023.

Lot Information

Lot 1

The solution should deliver secure, clinically appropriate, and accessible virtual health services at scale - fully integrated with the Authority's membership eco system - and underpinned by robust clinical governance, quality assurance frameworks, and continuous improvement processes. In scope services will include: - Online GP appointments - Virtual Nutrition Support - Remote Physiotherapy - Mental Health Services - Virtual On Demand Exercise Content This notice sets out the intention to conclude a competitive process and award a contract for the provision of Online Health. The annual value of the contract is demand led and may range between PS0 - PS672,000 (excluding VAT) based on a per member per month cost, therefore the total value of the contract is demand led and may range between PS0 - PS3,360,000 (excluding VAT). There is no guarantee of spend. The contract is for a new service that is intended to be awarded to a new Provider. Initial term: 3 years 24 August 2026 - 23 August 2029 Option to extend: 2 years 24 August 2029 - 23 August 2031 This is a Provider Selection Regime (PSR) Intention to Award Notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015/Procurement Act 2023 do not apply to this award.

Renewal: Option to Extend: 24 August 2029 - 23 August 2031

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-069162
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/063165-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85100000 - Health services

85121100 - General-practitioner services

85142100 - Physiotherapy services

Notice Value(s)

Tender Value
£3,600,000 £1M-£10M
Lots Value
£3,600,000 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
6 Jul 20261 weeks ago
Submission Deadline
2 Jun 2026Expired
Future Notice Date
Not specified
Award Date
5 Jul 20261 weeks ago
Contract Period
23 Aug 2026 - 23 Aug 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
THE NORTH YORKSHIRE COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NORTHALLERTON
Postcode
DL7 8AD
Post Town
Darlington
Country
England

Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE2 North Yorkshire
Small Region (ITL 3)
TLE22 North Yorkshire
Delivery Location
TLE22 North Yorkshire

Local Authority
North Yorkshire
Electoral Ward
Romanby
Westminster Constituency
Richmond and Northallerton

Supplier Information

Number of Suppliers
1
Supplier Name

HEALTHHERO SOLUTIONS

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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