Planning

Retail Plaza - University Hospital Wales

NHS WALES SHARED SERVICES PARTNERSHIP (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)

This public procurement record has 2 releases in its history.

PlanningUpdate

06 May 2026 at 11:59

UK2 - Preliminary Market Engagement Notice
Planning

06 May 2026 at 10:11

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The NHS Wales Shared Services Partnership, hosted by Velindre University NHS Trust, is leading the procurement for a project titled "Retail Plaza - University Hospital Wales," situated in Cardiff. This contract aims to revitalise the retail space at the University Hospital of Wales, ensuring it meets the needs of staff, patients, and visitors by transforming it into a modern, welcoming environment. The procurement falls under the services category, specifically retail trade services, and is at the planning stage with substantial time available as expressions of interest from retailers are sought until 22 May 2026. The project operates under Welsh devolved regulations and holds considerable potential for small and medium enterprises to engage with a high-traffic hospital environment, projected to begin on 1 January 2027 and conclude on 31 January 2036.

This tender offers a compelling opportunity for retailers looking to expand their presence in a highly frequented, community-centric location. The retail space at University Hospital Wales anticipates a high footfall from its large population of staff, patients, and visitors, thus providing an advantageous platform for business exposure and growth. Businesses best suited to compete in this tender are those capable of delivering quality retail services and products that align with health-promoting community values, catering to diverse needs in this medical setting. This opportunity presents particularly strong prospects for SMEs looking to embed themselves in a landmark healthcare environment, ensuring their offerings complement the hospital's commitment to excellence in patient and community service.

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Notice Information

Notice Title

Retail Plaza - University Hospital Wales

Notice Description

The University Hospital of Wales (Ysbyty Athrofaol Cymru) (UHW) is a major 1000+ bed hospital. situated to the North East of Cardiff. The Hospital is the largest site running under the Cardiff and Vale University Health Board. The Health Board is one of the largest NHS organisations in the UK, providing day to day health services to a population of around 472,400 people living in the Cardiff and Vale of Glamorgan area. The UHW is a major Tertiary Centre with many specialist services, a large Emergency and Trauma Unit, Children's Hospital and Dental Hospital as well as an attached Medical School (Cardiff University School of Medicine). The Health Board has close links with Cardiff University as a teaching hospital and boasts a high-profile teaching and Research & Development role within the UK. UHW has approximately 1,000 beds. The number of patient contacts during 2019 was approximately 1,000,000, plus visitors, staff and students. There are 9,500 staff based at UHW. Annually on site 1.2 million cars occupy the onsite car parking facilities. UHW has a vision for its Retail Concourse; to significantly improve the current retail offering within the main hospital building and for it to be a modern, bright and user-friendly environment providing a first-class reception and retail area at the first point of entry of the hospital. By the very nature of the hospital environments, there is a high footfall and dwell time within the main entrance reception area, with staff, patients and visitors often making multiple trips through the area. UHW continues to develop as a centre of excellence for recovery and rehabilitation services. Patients will therefore remain in hospital for varying lengths of time. Accessing retail and social amenities plays a key part in their hospital stay and recovery process. The Concourse is designed to make a positive first impression on patients, visitors, students and staff, matching the health promoting ethos of the organisation with a vibrant and friendly environment in which to wait for an appointment or a relative, way finding information for those passing through and the opportunity to obtain quality refreshments. The Health Board is keen to make sure that any retail is open to and caters for the local community. The UHB is seeking expressions of interest from individual retailers on a unit by unit basis who would like to provide services within the Retail Space to help meet the Health Board's and the local community's needs.

Planning Information

Please reach out to iliass.dadda@wales.nhs.uk in order to receive the information pack and proforma.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-069237
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/041498-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

55 - Hotel, restaurant and retail trade services

CPV Codes

55900000 - Retail trade services

Notice Value(s)

Tender Value
£1
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
6 May 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
22 May 20262 weeks to go
Award Date
Not specified
Contract Period
1 Jan 2027 - 31 Jan 2036 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS WALES SHARED SERVICES PARTNERSHIP (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)
Additional Buyers

NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CARDIFF
Postcode
CF15 7QZ
Post Town
Cardiff
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL51 Central Valleys and Bridgend
Delivery Location
TLL22 Cardiff and Vale of Glamorgan
Local Authority
Rhondda Cynon Taf
Electoral Ward
Taff's Well
Westminster Constituency
Cardiff North

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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