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C20262746 - Online Threat Monitoring Service

OFCOM

This public procurement record has 2 releases in its history.

Award

26 Aug 2026 at 11:54

UK6 - Contract Award Notice
Tender

07 May 2026 at 17:43

UK4 - Tender Notice
Summary of the contracting process

Ofcom procured an online threat monitoring service to provide proactive monitoring of digital environments and online spaces. The service is intended to give early warning of threats affecting Ofcom’s people, information, systems, physical estate and reputation, supporting preventative risk management rather than only responding to incidents. The work covers threat monitoring, online intelligence, analysis, escalation and crisis support, with reporting and governance arrangements that provide timely, relevant and actionable information. It also includes service transition, onboarding and integration with Ofcom’s existing processes, including initial monitoring parameters and secure reporting and communication channels. The main categories are safety consultancy and security services. Delivery covers the United Kingdom. Ofcom is the buying organisation.

The procurement is complete and has been awarded following an open procedure. Accenture (UK) Ltd was selected for the single lot. The award date was 26 August 2026 and the awarded value is £375,000 excluding VAT, or £450,000 including VAT. The awarded contract period is 1 October 2026 to 30 September 2028, with a 12-month extension option at Ofcom’s discretion, taking the maximum period to 30 September 2029. A contract signature milestone was scheduled for 28 September 2026. Fourteen bids reached the final stage, including three from SMEs and one from a VCSE. Evaluation weighted quality at 80% and price at 20%. Quality criteria covered delivery methodology, incident handling, expertise, transition, reporting, governance, innovation and continuous improvement.

This award shows demand for a managed online threat monitoring and intelligence capability within a UK public authority. Credible suppliers for a future requirement would need to monitor relevant digital environments proactively, identify and analyse threats, and turn findings into timely, actionable intelligence aligned with a client’s risk priorities. They would need a proportionate escalation model, prompt availability for high-severity issues and the ability to provide surge support during live incidents or heightened risk, without relying on permanently staffed continuous monitoring. Relevant team expertise, continuity arrangements and strong governance would matter. Suppliers would also need to onboard smoothly, establish monitoring parameters, integrate with existing processes, and provide secure reporting, performance measures, useful trend information, realistic innovation and continuous improvement.

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Notice Information

Notice Title

C20262746 - Online Threat Monitoring Service

Notice Description

Ofcom requires a Threat Monitoring Service that provides proactive monitoring of digital environments and online spaces to provide early warning of threats that could impact our people, information, systems, physical estate, and reputation. The service must support preventative risk management, not solely reactive incident handling.

Lot Information

Lot 1

Options: There is one option to extend the contract at Ofcom's sole discretion bu up to 12 months

Renewal: At Ofcom's sole discretion the contract period can be extended by 1 period of 12 months to 31 July 2029

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0693f1
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/081196-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79417000 - Safety consultancy services

79710000 - Security services

Notice Value(s)

Tender Value
£380,000 £100K-£500K
Lots Value
£380,000 £100K-£500K
Awards Value
£375,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
26 Aug 20263 weeks ago
Submission Deadline
10 Jun 2026Expired
Future Notice Date
Not specified
Award Date
26 Aug 20263 weeks ago
Contract Period
1 Oct 2026 - 30 Sep 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
OFCOM
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SE1 9HA
Postcode Area
South East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI44 Lewisham and Southwark
Delivery Location
Not specified
Local Authority
Southwark
Electoral Ward
Borough & Bankside
Westminster Constituency
Bermondsey and Old Southwark

Supplier Information

Number of Suppliers
1
Supplier Name

Accenture (UK) Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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