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Alarm Monitoring Software as a Service

Bracknell Forest Borough Council

This public procurement record has 5 releases in its history.

Award

28 Jul 2026 at 14:38

UK7 - Contract Details Notice
Award

13 May 2026 at 11:06

UK6 - Contract Award Notice
Award

13 May 2026 at 09:24

UK6 - Contract Award Notice
Award

13 May 2026 at 09:13

UK6 - Contract Award Notice
Award

12 May 2026 at 18:57

UK5 - Transparency Notice
Summary of the contracting process

Bracknell Forest Borough Council procured alarm monitoring software as a service. The requirement is for an alarm receiving centre software platform that handles emergency alarm calls and supports out-of-hours functions. This is a software-related service for the Council’s operational needs, delivered in Bracknell Forest and the surrounding Berkshire area. The service is supplied as a hosted or software-as-a-service platform rather than as physical alarm equipment or construction works. Businesses relevant to this requirement include providers of alarm monitoring platforms, emergency call-handling systems, alarm receiving centre technology and associated managed software services. The buying organisation is Bracknell Forest Borough Council, a sub-central public authority.

The procurement has been completed and awarded through a below-threshold direct award without competition. The award date was 12 May 2026. E.Novation UK Ltd was selected as the supplier for the single lot. The award and signed contract value is £79,645.94 excluding VAT, or £95,575.13 including VAT. The contract runs from 24 May 2026 to 23 May 2027, and it was signed on 23 May 2026. The contract is active. The available process information identifies the requirement and direct-award route, but does not set out a comparative tender evaluation. This outcome shows a 12-month Council purchase of alarm receiving centre software and related software services.

This award indicates demand from Bracknell Forest Borough Council for a dependable alarm monitoring and call-handling platform supporting emergency alarms and out-of-hours operations. Suppliers well placed for a future requirement would have proven software-as-a-service capability in alarm receiving centres, experience handling urgent or safety-critical calls, and systems able to support continuous operational availability. Relevant competitors may include specialist alarm monitoring software providers, managed security technology businesses and suppliers with established integrations for emergency alarm workflows. Credibility would also depend on demonstrating reliable service management, secure handling of operational information, responsive incident support and experience delivering comparable platforms to public-sector or other organisations with round-the-clock requirements. The successful supplier is an SME.

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Notice Information

Notice Title

Alarm Monitoring Software as a Service

Notice Description

Below threshold direct award for a 12 month period for the provision of an Alarm Recovering Centre Software as a Service. This is a call handling platform for emergency alarms and out of hours functions.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06971b
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/071279-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72260000 - Software-related services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£79,645 Under £100K
Contracts Value
£79,645 Under £100K

Notice Dates

Publication Date
28 Jul 20261 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
12 May 20264 months ago
Contract Period
24 May 2026 - 23 May 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Bracknell Forest Borough Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BRACKNELL
Postcode
RG12 1JD
Postcode Area
Reading
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ1 Berkshire, Buckinghamshire and Oxfordshire
Small Region (ITL 3)
TLJ15 Berkshire East
Delivery Location
Not specified
Local Authority
Bracknell Forest
Electoral Ward
Town Centre & The Parks
Westminster Constituency
Bracknell

Supplier Information

Number of Suppliers
1
Supplier Name

E.Novation UK Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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