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ESMCP Control Room Systems Upgrade to ensure compatibility to the Emergency Services Network - Systel

Secretary of State for the Home Department

This public procurement record has 3 releases in its history.

Award

30 Jul 2026 at 09:21

UK7 - Contract Details Notice
Award

22 May 2026 at 09:47

UK6 - Contract Award Notice
Award

14 May 2026 at 10:02

UK5 - Transparency Notice
Summary of the contracting process

The Home Office procured software development and supporting services for the Emergency Services Mobile Communications Programme (ESMCP). The requirement covers upgrades to integrated communications control systems (ICCS) and non-ICCS software, supporting compatibility with the Emergency Services Network for the Home Office and three emergency service organisations. The work concerns control-room systems and the software relationship between user organisations and their control-room system supplier. The buyer is the Secretary of State for the Home Department, a central government authority. Delivery is for the Home Office, ESMCP and the participating emergency service organisations, with the supplier supporting the relevant control-room environments rather than supplying a general-purpose software product.

The procurement is complete and has been awarded through a direct award to SYSTEMES ET TELECOMMUNICATIONS LTD. The award date was 21 May 2026, and the contract was signed on 30 June 2026. The contract runs from 30 June 2026 to 31 December 2029, with an optional 12-month extension available to 31 December 2030. Its value is £2,619,850 excluding VAT and £3,143,820 including VAT. The award covers one lot, marked as suitable for SMEs. The buyer justified the direct award as an extension or partial replacement by the existing supplier, because changing supplier would create incompatibility and disproportionate technical difficulties; the existing supplier owns the required software intellectual property. An option covers end-user early-life care.

This award indicates demand for specialist suppliers able to develop, upgrade and support operational control-room communications software within an established emergency-services environment. A credible competitor for a future requirement would need practical expertise in integrated communications control systems, including ICCS and related non-ICCS software, together with the ability to maintain compatibility with the Emergency Services Network and existing technical arrangements. Experience working where software intellectual property, interfaces and operational continuity are controlled by an incumbent supplier would be important. Suppliers should also be able to provide structured support for end users after implementation and meet defined service expectations for incident handling, including response and resolution performance across different incident severity levels. The requirement is suitable to SME-scale delivery.

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Notice Information

Notice Title

ESMCP Control Room Systems Upgrade to ensure compatibility to the Emergency Services Network - Systel

Notice Description

This Procurement seeks to establish contract with a Supplier as a vendor of Integrated Communications Control Systems (ICCS) and non-ICCS software to 3ES Organisations and the Home Office, specifically the Emergency Services Mobile Communications Programme ('ESMCP'), for the provision of software development and supporting services.

Procurement Information

Review of Schedule 5 - subsection 7 Additional or repeat goods, services or works 7. The public contract concerns the supply of goods, services or works by the existing supplier which are intended as an extension to, or partial replacement of, existing goods, services or works in circumstances where-- (a)a change in supplier would result in the contracting authority receiving goods, services or works that are different from, or incompatible with, the existing goods, services or works, and (b)the difference or incompatibility would result in disproportionate technical difficulties in operation or maintenance. Additional information The ownership of the control room systems software relationship is between the User Organisation and the Control Room System Supplier. The existing suppliers own the IP that is required for the software and therefore no other supplier is able to upgrade the existing software.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06986f
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/071990-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72212215 - Networking developers software development services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£2,619,850 £1M-£10M
Contracts Value
£2,619,850 £1M-£10M

Notice Dates

Publication Date
30 Jul 20261 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
21 May 20263 months ago
Contract Period
30 Jun 2026 - 31 Dec 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Secretary of State for the Home Department
Additional Buyers

Home Office

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E20 1JN
Postcode Area
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
Not specified
Local Authority
Newham
Electoral Ward
Stratford Olympic Park
Westminster Constituency
Stratford and Bow

Supplier Information

Number of Suppliers
1
Supplier Name

SYSTEMES ET TELECOMMUNICATIONS LTD

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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