Planning

IT Service Desk and Onsite Support

TRANSPORT FOR LONDON

This public procurement record has 1 release in its history.

Planning

14 May 2026 at 21:00

UK1 - Pipeline Notice
Summary of the contracting process

Transport for London is planning a public procurement activity titled "IT Service Desk and Onsite Support," which falls under the services industry category. The procurement is currently at the planning stage, with details made publicly available on 14th May 2026. Located in London, this procurement involves core IT services, including a service desk, deskside support, tech hubs, meeting room tech support, and print services. The planned contract period will commence on 31st March 2028 and conclude on 30th March 2035. Businesses keen on engaging in this tender should note that the future notice is expected to be released by 30th November 2027.

This procurement process provides considerable opportunities for businesses specialising in IT services, consulting, software development, and internet support to expand their portfolio by partnering with a prominent public undertaking like Transport for London. Especially suitable for companies with significant experience in managing and implementing large-scale IT support infrastructures, this tender allows businesses to establish or strengthen their presence in the UK capital's growing IT service market. With the substantial timeline from planning to execution, prospective bidders have ample time to prepare competitive proposals and strategically position themselves to secure this long-term contract.

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Notice Information

Notice Title

IT Service Desk and Onsite Support

Notice Description

Reprocurement of core IT Services, including the Service Desk, Deskside Support, Tech Hubs, Meeting Room Tech Support & Print

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-069978
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/044687-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK1 - Pipeline Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
14 May 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
30 Nov 20272 years to go
Award Date
Not specified
Contract Period
30 Mar 2028 - 30 Mar 2035 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
TRANSPORT FOR LONDON
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E20 1JN
Post Town
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
Not specified
Local Authority
Newham
Electoral Ward
Stratford Olympic Park
Westminster Constituency
Stratford and Bow

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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