Award

CallTouch DataGateway

POLICE & CRIME COMMISSIONER FOR MERSEYSIDE & CHIEF CONSTABLE FOR MERSEYSIDE

This public procurement record has 1 release in its history.

Award

19 May 2026 at 07:09

Summary of the contracting process

The procurement process led by the Police & Crime Commissioner for Merseyside and the Chief Constable for Merseyside focuses on the acquisition of the "CallTouch DataGateway," an integral part of the Force's GIS System. This tender falls under the industry category of "Software package and information systems" and has reached the award stage as of 19th May 2026, with Zetron Limited being the successful supplier. The procurement was conducted through a direct method, categorised as "below threshold - without competition." The contract was signed on 1st April 2026 and covers numerous UK regions, spanning from April 2026 to March 2029, with a gross value of approximately £45,011.04.

This awarded contract presents significant opportunities for businesses specialising in software and information systems, particularly those capable of meeting specific public authority needs. Small to medium-sized enterprises, like Zetron Limited, are well-suited to engage in similar procurements. The contract's terms, which do not require competitive bidding, favour businesses that can offer specialised, well-integrated software solutions. By meeting technical and regional requirements, businesses can leverage such contracts to establish long-term relationships and enhance their portfolio in the public sector.

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Notice Title

CallTouch DataGateway

Notice Description

CallTouch DataGateway part of the Force's GIS System

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-069b81
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/045585-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£37,509 Under £100K

Notice Dates

Publication Date
19 May 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
31 Mar 20262 months ago
Contract Period
31 Mar 2026 - 31 Mar 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
POLICE & CRIME COMMISSIONER FOR MERSEYSIDE & CHIEF CONSTABLE FOR MERSEYSIDE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LIVERPOOL
Postcode
L3 3AN
Post Town
Liverpool
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD72 Liverpool
Delivery Location
Not specified

Local Authority
Liverpool
Electoral Ward
Everton West
Westminster Constituency
Liverpool Riverside

Supplier Information

Number of Suppliers
1
Supplier Name

ZETRON

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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