Award

BSW 111-2 Service Subcontract 2627CASUB021_BrisDoc_BSW 111-2

AVON AND WILTSHIRE MENTAL HEALTH PARTNERSHIP NHS TRUST

This public procurement record has 1 release in its history.

Award

20 May 2026 at 08:56

Summary of the contracting process

The Avon and Wiltshire Mental Health Partnership NHS Trust has awarded a contract for the BSW 111-2 Service Subcontract to BrisDoc Healthcare Services. This contract, valued at £818,190.40, focuses on delivering NHS 111 mental-health-oriented call handling and clinical assessment services across BANES, Swindon, and Wiltshire (BSW). The award process was carried out under urgent circumstances, highlighting the immediate need to maintain patient and system safety. The contract commenced on 28th April 2026, with a term of one year, ensuring continuity in crucial healthcare services under a limited procurement method without prior publication of a call for competition.

This tender presents significant business growth potential, especially for large-scale health service providers familiar with handling urgent healthcare requirements. Businesses specialised in call handling, triage, and digital medical case recording would find this contract particularly attractive, given its emphasis on maintaining and supporting urgent and emergency care service flows. The opportunity demonstrates a meaningful avenue for expanding service delivery within the public health sector, specifically catering to mental health service demands in the UK regions UKC, UKD, UKE, UKF, UKG, UKH, UKI, UKJ, and UKK.

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Notice Title

BSW 111-2 Service Subcontract 2627CASUB021_BrisDoc_BSW 111-2

Notice Description

Call handling award as part of the overarching 111-2 service in BANES, Swindon & Wiltshire (BSW)

Lot Information

Lot 1

Services to be provided: The contract is for delivery of the call handling aspect of the BSW 111-2 Service, which is an NHS 111 mental-health-focused call handling and clinical assessment service Urgent award in accordance with regulation 14(2) of the PSR Regulations. The total cost for a 12-month period will be PS1,022,738 Contract Term: 1 year commencing 28th April 2026 Additional information: This contract has been awarded under the urgent circumstances provision of the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The urgent circumstances provision was applied on an urgent basis to ensure continuity of service, patient and system safety. Immediate continuity of NHS 111-2 call handling, triage and clinical assessment capacity was required to maintain safe access for patients and to support system flow across urgent and emergency care services. The contract enables the continued delivery of the BSW 111-2 Service, including initial call handling, safety checks, high-level triage, digital case recording, and transfer of cases to the AWP BSW Mental Health Clinical Assessment Service (MHCAS) for clinical review and onward assessment. Decision Board: AWP Trust Board There were no declared or potential conflicts of interest.

Procurement Information

This contract has been awarded under the urgent circumstances provision of the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The urgent circumstances provision was applied on an urgent basis to ensure continuity of service, patient and system safety. Immediate continuity of NHS 111-2 call handling, triage and clinical assessment capacity was required to maintain safe access for patients and to support system flow across urgent and emergency care services. The contract enables the continued delivery of the BSW 111-2 Service, including initial call handling, safety checks, high-level triage, digital case recording, and transfer of cases to the AWP BSW Mental Health Clinical Assessment Service (MHCAS) for clinical review and onward assessment. Decision Board: AWP Trust Board There were no declared or potential conflicts of interest.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-069cb9
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/046113-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85100000 - Health services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£818,190 £500K-£1M

Notice Dates

Publication Date
20 May 20263 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
27 Apr 20263 weeks ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
AVON AND WILTSHIRE MENTAL HEALTH PARTNERSHIP NHS TRUST
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BATH
Postcode
BA1 3QE
Post Town
Bath
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK5 West of England
Small Region (ITL 3)
TLK52 Bath & North East Somerset and South Gloucestershire
Delivery Location
TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England)

Local Authority
Bath and North East Somerset
Electoral Ward
Newbridge
Westminster Constituency
Bath

Supplier Information

Number of Suppliers
1
Supplier Name

BRISDOC HEALTHCARE SERVICES

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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