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Abri Resident Perks/Rewards

The Swaythling Housing Society Ltd

This public procurement record has 2 releases in its history.

Award

10 Aug 2026 at 12:05

UK7 - Contract Details Notice
Award

20 May 2026 at 16:49

UK5 - Transparency Notice
Summary of the contracting process

The Swaythling Housing Society Ltd, trading as Abri, procured a housing-focused resident perks and rewards application. The service is intended for social housing residents and must provide discounts, offers and cost-saving opportunities, while also supporting rewards, credits or incentives applied directly to rent accounts. The solution is also intended to support resident engagement and must be designed for a social housing environment. The requirement includes an integrated digital platform combining resident-facing rewards functionality, rent-account crediting, housing-sector integrations and engagement tools. The main category is services, including civic and community support and custom software development. The buyer is based in Eastleigh, and the service is for Abri’s residents rather than a general consumer rewards market.

The procurement is complete and the contract was awarded directly, below threshold and without competition, as a single-lot requirement. Rainly Ltd, trading as Housing Perks, was selected. The award and contract value is £54,000 gross. The contract was signed on 24 June 2026 and runs from 30 June 2026 to 30 June 2029. The direct award was justified on the basis that only one supplier could provide the required fully integrated, housing-specific rewards platform, including rent-account crediting, housing-sector integrations and resident engagement tools. The stated rationale also refers to continuity, proportionate procurement costs and timely cost-of-living support. The lot was marked suitable for small and medium-sized enterprises and voluntary, community or social enterprises.

This opportunity shows demand from a social housing provider for a specialist resident benefits platform rather than a conventional retail discounts app. A credible competitor for a future requirement would need a proven housing-sector solution, demonstrable experience delivering resident discounts, offers and incentives, and the ability to apply rewards or credits directly to rent accounts. Strong capability in integrating with housing systems and supporting secure, reliable account-level transactions would be important. Suppliers should also be able to evidence resident engagement features and measurable effectiveness in social housing settings. The procurement route indicates that a differentiated, fully integrated service and clear proof of sector-specific delivery would matter more than a generic rewards platform. SMEs and mission-led organisations may be well placed if they can demonstrate this specialist capability.

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Notice Information

Notice Title

Abri Resident Perks/Rewards

Notice Description

We intend to make a direct award for the provision of a housing-focused discount and rewards application that enables residents to access discounts, offers, and cost-saving opportunities, and supports the application of rewards, credits, or incentives directly to rent accounts. This solution must be specifically designed for a social housing environment and demonstrate proven effectiveness within the sector. A direct award is justified under the Procurement Act 2023 on the basis that the required service is only available from a single supplier capable of delivering a fully integrated housing-specific rewards platform with the necessary functionality, including rent-account crediting, housing-sector integrations, and resident engagement tools. Awarding the contract directly ensures continuity of service, avoids disproportionate procurement costs, and enables timely delivery of resident cost-of-living support and engagement benefits. A Transparency Notice will be published on the Central Digital Platform, initiating an 8-working-day standstill period in accordance with the Procurement Act 2023.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-069e1c
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/075670-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

98 - Other community, social and personal services

CPV Codes

72230000 - Custom software development services

98133100 - Civic betterment and community facility support services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£54,000 Under £100K
Contracts Value
£54,000 Under £100K

Notice Dates

Publication Date
10 Aug 20261 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
30 Jun 2026 - 30 Jun 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
The Swaythling Housing Society Ltd
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EASTLEIGH
Postcode
SO50 6AD
Postcode Area
Southampton
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ3 Hampshire and Isle of Wight
Small Region (ITL 3)
TLJ35 South Hampshire
Delivery Location
Not specified
Local Authority
Eastleigh
Electoral Ward
Eastleigh North
Westminster Constituency
Eastleigh

Supplier Information

Number of Suppliers
1
Supplier Name

RAINLY LTD

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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