Planning

CRM and Strategic Marketing Services

NS&I

This public procurement record has 1 release in its history.

Planning

22 May 2026 at 10:43

Summary of the contracting process

The buying organisation, NS&I, located in London, has initiated a public procurement process for "CRM and Strategic Marketing Services." This procurement falls under the services category and focuses on marketing campaign creative and development, along with customer relationship management (CRM) services, with the industry category classified as advertising and marketing services. Currently in the planning stage, this tender is set to progress with future notices expected by November 2026. The actual contract is planned for the period from 1st June 2027 to 31st May 2029, with a possibility of renewal until 2031.

This procurement opportunity offers significant potential for business growth, particularly for firms specialising in advertising and marketing services with expertise in comprehensive customer relationship management strategies. Businesses with strong creative and strategic marketing capabilities will find this tender particularly attractive. Given the public authority central government classification of NS&I, successful bids can enhance a company's portfolio, leading to further opportunities in the public sector.

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Notice Title

CRM and Strategic Marketing Services

Notice Description

Marketing campaign creative and development; and customer relationship management (CRM) services.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06a0c4
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/047712-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK1 - Pipeline Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79340000 - Advertising and marketing services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
22 May 2026Yesterday
Submission Deadline
Not specified
Future Notice Date
1 Nov 20266 months to go
Award Date
Not specified
Contract Period
31 May 2027 - 31 May 2029 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NS&I
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SE1 9HA
Post Town
South East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI44 Lewisham and Southwark
Delivery Location
Not specified

Local Authority
Southwark
Electoral Ward
Borough & Bankside
Westminster Constituency
Bermondsey and Old Southwark

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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