Planning

UHB Retail EPOS Till System Upgrade PME

UNIVERSITY HOSPITALS BIRMINGHAM NHS FOUNDATION TRUST

This public procurement record has 1 release in its history.

Planning

22 May 2026 at 14:31

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The University Hospitals Birmingham NHS Foundation Trust is in the planning stage of a procurement process entitled "UHB Retail EPOS Till System Upgrade PME." The aim is to modernise the Retail Electronic Point of Sale (EPOS) systems across various retail areas within the Trust's hospitals, including Queen Elizabeth, Good Hope, Heartlands, and Solihull. This involves upgrading both the hardware and software components to enhance efficiency, compatibility, and customer experience. The process falls under the goods category, specifically Point of Sale software and hardware, with a gross value estimated at £180,000. The deadline for vendor proposals is set for 12th June 2026, and the selected supplier will begin implementation by 31st March 2027. This contract offers a blend of capital and recurring expenditure and presents an excellent opportunity for businesses in Birmingham, UK, that specialise in point of sale solutions and associated technologies.

This procurement presents significant opportunities for businesses capable of providing modern EPOS solutions, especially small and medium-sized enterprises (SMEs) that specialise in retail technology upgrades. Companies equipped with expertise in cutting-edge payment systems, advanced technology integration, and robust support services will find this tender particularly advantageous. This project highlights the Trust's commitment to improving its digital infrastructure, aiming for enhanced security, customer engagement, and operational efficiency. By participating, businesses can potentially foster long-term relationships with central government entities and contribute to improving the retail service quality within one of the UK's leading NHS Trusts.

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Notice Information

Notice Title

UHB Retail EPOS Till System Upgrade PME

Notice Description

Proposed upgrade of Retail Electronic Point of Sale (EPOS) systems across University Hospitals Birmingham retail areas. Following the award of non-recurrent Capital funding for hardware and software install with recurrent licences supported by the department budgets as reoccurring expenditure for retail services. The project aims to modernise existing till hardware and software infrastructure to improve retail efficiency, payment compatibility, customer experience, reporting capability, and long-term supportability in line with Trust digital and IT governance requirements and security measure of the IT system software itself. Provide service users with new technology and retail experience improved against purchasing and loyalty. The current retail Catering Retail EPOS infrastructure across Queen Elizabeth Good Hope, Heartlands, Solihull hospitals has reached a stage where hardware reliability, software compatibility, and support functionality require review and modernisation to meet 2026 standards. In additional the Trust is also open to review self-serve kiosks in line with till installs. Capital no recurrent funding has now been approved to support: * Replacement of outdated till hardware, screens, till draws, barcode scanners, printers * Upgrade of Retail EPOS operating software by chosen supplier * Integration with existing banking merchant providers World Pay / Verifone * Improved back-office functionality and reporting for Catering * Enhanced customer promotion capability for end user * Improved cyber security and operating system compliance as required by IT * Review is internal SQL hosting or Cloud-based portal hosting off site provides better service delivery needs. The investment will include both: * One-off capital expenditure for hardware and implementation year 1 * Recurring annual revenue costs for software licensing, support, maintenance, and merchant compatibility services within Catering budgets as ongoing costs Please see the Briefing note within the PME documents for more information.

Planning Information

University Hospitals Birmingham NHS Foundation Trust (UHB) is seeking proposals from vendors for an upgrade of Retail Electronic Point of Sale (EPOS) till systems across retail areas. The opportunity is available via Atamis Health Family through C449323. https://health-family.force.com/s/Welcome

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06a1e0
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/048119-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

44 - Construction structures and materials; auxiliary products to construction (except electric apparatus)

48 - Software package and information systems

CPV Codes

44316400 - Hardware

48110000 - Point of sale (POS) software package

Notice Value(s)

Tender Value
£150,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
22 May 2026Today
Submission Deadline
Not specified
Future Notice Date
30 Mar 202711 months to go
Award Date
Not specified
Contract Period
30 Mar 2027 - 31 Mar 2028 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
UNIVERSITY HOSPITALS BIRMINGHAM NHS FOUNDATION TRUST
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BIRMINGHAM
Postcode
B15 2GW
Post Town
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
Not specified
Local Authority
Birmingham
Electoral Ward
Edgbaston
Westminster Constituency
Birmingham Edgbaston

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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