This public procurement record has 2 releases in its history.

Award

29 Jul 2026 at 13:32

Planning

26 May 2026 at 15:03

Summary of the contracting process

The procurement process involves JISC, a sub-central government public authority, procuring a project titled "Forsta Plus". JISC is based in Bristol, United Kingdom, and the contract primarily covers goods within the database management and survey services industry. The procurement stage is complete with key dates highlighting the award being finalised on 29th July 2026, and the contract starting on 27th November 2026, running until 26th November 2029. The procurement was executed through a direct award method due to technical compatibility reasons, indicating an absence of competition and lack of reasonable alternatives, which was finalized in an award to Forsta Worldwide Ltd, headquartered in London.

This opportunity offers significant growth potential for businesses specialising in database management systems, survey design, and data acquisition services, particularly those capable of providing scalable, secure platforms capable of multimodal survey functionalities. Large businesses with substantial expertise in the technical specifications required by JISC, such as advanced logic, CAWI, CATI, CAPI, and qualitative research, would be well-suited to offer their competitive advantage in future similar tenders despite this specific contract having been concluded through a direct award process to Forsta Worldwide Ltd.

How relevant is this notice?

Notice Title

Forsta Plus

Notice Description

Forsta Plus is a secure, scalable multi-modal survey platform which manages advanced logic, CAWI, CATI, CAPI, qualitative research and analytics all in one place. It comprises Survey Designer (for creating and launching surveys), SmartHub (for synchronising and structuring data), and a live telephone interviewing console (for managing CATI interviewing in real time).

Procurement Information

Due to an absence of competition for technical reasons and there are no reasonable alternatives, only this supplier can supply the services and works required. There is incompatibility between existing systems/equipment and new services that would result in time consuming and complex redesign and modification which would be unacceptable in the circumstances, resulting in significant cost and/or delay to an important service.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06a430
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/071760-2026
Current Stage
Award
All Stages
Planning, Award

Procurement Classification

Notice Type
UK5 - Transparency Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

48612000 - Database-management system

48614000 - Data-acquisition system

79311100 - Survey design services

79311200 - Survey conduction services

79311210 - Telephone survey services

Notice Value(s)

Tender Value
£541,000 £500K-£1M
Lots Value
Not specified
Awards Value
£541,000 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
29 Jul 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
30 Jun 2026Expired
Award Date
29 Jul 20261 weeks ago
Contract Period
27 Nov 2026 - 26 Nov 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
JISC
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BRISTOL
Postcode
BS1 6NB
Post Town
Bristol
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK5 West of England
Small Region (ITL 3)
TLK51 Bristol, City of
Delivery Location
Not specified

Local Authority
Bristol, City of
Electoral Ward
Central
Westminster Constituency
Bristol Central

Supplier Information

Number of Suppliers
1
Supplier Name

FORSTA WORLDWIDE

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-06a430-2026-07-29T14:32:08+01:00",
    "date": "2026-07-29T14:32:08+01:00",
    "ocid": "ocds-h6vhtk-06a430",
    "initiationType": "tender",
    "planning": {
        "documents": [
            {
                "id": "049003-2026",
                "documentType": "plannedProcurementNotice",
                "noticeType": "UK1",
                "description": "Pipeline notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/049003-2026",
                "datePublished": "2026-05-26T16:03:29+01:00",
                "format": "text/html"
            }
        ]
    },
    "parties": [
        {
            "id": "GB-COH-05747339",
            "name": "JISC",
            "identifier": {
                "scheme": "GB-COH",
                "id": "05747339"
            },
            "additionalIdentifiers": [
                {
                    "scheme": "GB-PPON",
                    "id": "PGYD-1575-ZHXX"
                }
            ],
            "address": {
                "streetAddress": "4 Portwall Lane",
                "locality": "Bristol",
                "postalCode": "BS1 6NB",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKK11"
            },
            "contactPoint": {
                "email": "procurement@jisc.ac.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.jisc.ac.uk/",
                "classifications": [
                    {
                        "id": "publicAuthoritySubCentralGovernment",
                        "scheme": "UK_CA_TYPE",
                        "description": "Public authority - sub-central government"
                    }
                ]
            }
        },
        {
            "id": "GB-COH-04122071",
            "name": "FORSTA WORLDWIDE LTD",
            "identifier": {
                "scheme": "GB-COH",
                "id": "04122071"
            },
            "additionalIdentifiers": [
                {
                    "scheme": "GB-PPON",
                    "id": "PHNQ-1451-TXLH"
                }
            ],
            "address": {
                "streetAddress": "Blue Fin Building",
                "locality": "London",
                "postalCode": "SE1 0SU",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKI44"
            },
            "contactPoint": {
                "email": "bid@pressganey.com"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "url": "http://www.forsta.com/",
                "scale": "large",
                "vcse": false
            }
        }
    ],
    "buyer": {
        "id": "GB-COH-05747339",
        "name": "JISC"
    },
    "tender": {
        "id": "Proc3202",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Forsta Plus",
        "description": "Forsta Plus is a secure, scalable multi-modal survey platform which manages advanced logic, CAWI, CATI, CAPI, qualitative research and analytics all in one place. It comprises Survey Designer (for creating and launching surveys), SmartHub (for synchronising and structuring data), and a live telephone interviewing console (for managing CATI interviewing in real time).",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "48612000",
                        "description": "Database-management system"
                    },
                    {
                        "scheme": "CPV",
                        "id": "48614000",
                        "description": "Data-acquisition system"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79311100",
                        "description": "Survey design services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79311200",
                        "description": "Survey conduction services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79311210",
                        "description": "Telephone survey services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UK",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "value": {
            "amountGross": 649200,
            "amount": 541000,
            "currency": "GBP"
        },
        "procurementMethod": "direct",
        "procurementMethodDetails": "Direct award",
        "mainProcurementCategory": "services",
        "aboveThreshold": true,
        "lots": [
            {
                "id": "1",
                "contractPeriod": {
                    "startDate": "2026-11-01T00:00:00Z",
                    "endDate": "2029-10-31T23:59:59Z"
                },
                "status": "complete"
            }
        ],
        "communication": {
            "futureNoticeDate": "2026-06-30T23:59:59+01:00"
        },
        "status": "complete",
        "procurementMethodRationale": "Due to an absence of competition for technical reasons and there are no reasonable alternatives, only this supplier can supply the services and works required. There is incompatibility between existing systems/equipment and new services that would result in time consuming and complex redesign and modification which would be unacceptable in the circumstances, resulting in significant cost and/or delay to an important service.",
        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            }
        ],
        "procurementMethodRationaleClassifications": [
            {
                "id": "singleSuppliersTechnicalReasons"
            }
        ]
    },
    "language": "en",
    "awards": [
        {
            "id": "1",
            "status": "pending",
            "value": {
                "amountGross": 649200,
                "amount": 541000,
                "currency": "GBP"
            },
            "mainProcurementCategory": "goods",
            "aboveThreshold": true,
            "suppliers": [
                {
                    "id": "GB-COH-04122071",
                    "name": "FORSTA WORLDWIDE LTD"
                }
            ],
            "items": [
                {
                    "id": "1",
                    "additionalClassifications": [
                        {
                            "scheme": "CPV",
                            "id": "48612000",
                            "description": "Database-management system"
                        },
                        {
                            "scheme": "CPV",
                            "id": "48614000",
                            "description": "Data-acquisition system"
                        },
                        {
                            "scheme": "CPV",
                            "id": "79311100",
                            "description": "Survey design services"
                        },
                        {
                            "scheme": "CPV",
                            "id": "79311200",
                            "description": "Survey conduction services"
                        },
                        {
                            "scheme": "CPV",
                            "id": "79311210",
                            "description": "Telephone survey services"
                        }
                    ],
                    "deliveryAddresses": [
                        {
                            "region": "UK",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        }
                    ],
                    "relatedLot": "1"
                }
            ],
            "contractPeriod": {
                "startDate": "2026-11-27T00:00:00Z",
                "endDate": "2029-11-26T23:59:59Z"
            },
            "relatedLots": [
                "1"
            ],
            "documents": [
                {
                    "id": "071760-2026",
                    "documentType": "awardNotice",
                    "noticeType": "UK5",
                    "description": "Transparency notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/071760-2026",
                    "datePublished": "2026-07-29T14:32:08+01:00",
                    "format": "text/html"
                }
            ],
            "milestones": [
                {
                    "id": "1",
                    "type": "futureSignatureDate",
                    "dueDate": "2026-09-07T23:59:59+01:00",
                    "status": "scheduled"
                }
            ]
        }
    ]
}