Planning

Electronic Medical Records System Service Desk 2028+

THE MAYOR'S OFFICE FOR POLICING AND CRIME

This public procurement record has 1 release in its history.

Planning

26 May 2026 at 15:40

Summary of the contracting process

The upcoming public procurement process, initiated by The Mayor's Office for Policing And Crime, is in the planning stage for an "Electronic Medical Records System Service Desk 2028+" project. This project targets the IT services industry with a focus on consulting, software development, internet, and support. The procurement process is set to take place in London, UK. A key date to note is 7th September 2027, when further notice about the tender will be communicated. The contract period is scheduled from 31st March 2028 to 31st March 2031. The procurement will be conducted under the legal framework provided by the Procurement Act 2023, offering a total gross contract value of £600,000, with a net amount of £500,000 GBP.

This tender offers considerable opportunities for businesses specialising in IT services, particularly those with expertise in electronic medical records systems, remote support, and service desk operations for custody suites. Companies with robust experience in providing customised IT solutions to public authorities and central government entities will find this tender advantageous. It is an opportunity for businesses aiming to expand their portfolio by engaging in a long-term project with a prestigious organisation such as the Metropolitan Police Service, which could pave the way for future collaborations and enhanced business growth.

Find more tenders on our Open Data Platform.
How relevant is this notice?

Notice Title

Electronic Medical Records System Service Desk 2028+

Notice Description

This procurement is being conducted by the Metropolitan Police Service (MPS) on behalf of the Mayor's Office for Policing and Crime (MOPAC) who are the Contracting Authority as defined in Section 2 of the Procurement Act 2023. Electronic Medical Records System Remote Support & Service Desk for Custody suites.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06a471
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/049089-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK1 - Pipeline Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£500,000 £500K-£1M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
26 May 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
7 Sep 20272 years to go
Award Date
Not specified
Contract Period
31 Mar 2028 - 31 Mar 2031 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
THE MAYOR'S OFFICE FOR POLICING AND CRIME
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SE1 0LL
Post Town
South East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI44 Lewisham and Southwark
Delivery Location
Not specified

Local Authority
Southwark
Electoral Ward
Borough & Bankside
Westminster Constituency
Bermondsey and Old Southwark

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-06a471-2026-05-26T16:40:04+01:00",
    "date": "2026-05-26T16:40:04+01:00",
    "ocid": "ocds-h6vhtk-06a471",
    "initiationType": "tender",
    "planning": {
        "documents": [
            {
                "id": "049089-2026",
                "documentType": "plannedProcurementNotice",
                "noticeType": "UK1",
                "description": "Pipeline notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/049089-2026",
                "datePublished": "2026-05-26T16:40:04+01:00",
                "format": "text/html"
            }
        ]
    },
    "parties": [
        {
            "id": "GB-PPON-PTMT-7816-YCQG",
            "name": "The Mayor's Office for Policing And Crime",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PTMT-7816-YCQG"
            },
            "address": {
                "streetAddress": "169 Union Street",
                "locality": "London",
                "postalCode": "SE1 0LL",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKI44"
            },
            "contactPoint": {
                "name": "Bethanie Pearce",
                "email": "bethanie.pearce@met.police.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://supplier.coupahost.com/quotes/public_events?customer=metpolice",
                "classifications": [
                    {
                        "id": "publicAuthorityCentralGovernment",
                        "scheme": "UK_CA_TYPE",
                        "description": "Public authority - central government"
                    }
                ]
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PTMT-7816-YCQG",
        "name": "The Mayor's Office for Policing And Crime"
    },
    "tender": {
        "id": "4748",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Electronic Medical Records System Service Desk 2028+",
        "description": "This procurement is being conducted by the Metropolitan Police Service (MPS) on behalf of the Mayor's Office for Policing and Crime (MOPAC) who are the Contracting Authority as defined in Section 2 of the Procurement Act 2023. Electronic Medical Records System Remote Support & Service Desk for Custody suites.",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "72000000",
                        "description": "IT services: consulting, software development, Internet and support"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "value": {
            "amountGross": 600000,
            "amount": 500000,
            "currency": "GBP"
        },
        "mainProcurementCategory": "services",
        "lots": [
            {
                "id": "1",
                "contractPeriod": {
                    "startDate": "2028-03-31T00:00:00Z",
                    "endDate": "2031-03-31T23:59:59Z"
                },
                "status": "planned"
            }
        ],
        "communication": {
            "futureNoticeDate": "2027-09-07T23:59:59Z"
        },
        "status": "planned"
    },
    "language": "en"
}