This public procurement record has 2 releases in its history.

Award

14 Jul 2026 at 14:04

Award

26 May 2026 at 16:17

Summary of the contracting process

NHS England has awarded a contract titled "NHS Notify Print and Fulfilment Services (Lot 2: Medium volume BAU and campaign)" to Paragon Customer Communications (London) Limited. This procurement falls under the services category, specifically related to printing and associated services, as classified under CPV code 79800000. The contract is based out of London and was procured using a selective method under a framework agreement. The procurement process is now at the contracting stage, with the contract active as of 19th June 2026 and set to run until 7th June 2028. The total contract value is £132 million, with a gross amount of £110 million. This initiative, led by NHS England, addresses medium volume business-as-usual and campaign-related print and fulfilment services supporting NHS communications and appointments.

This tender represents a significant opportunity for businesses in the print and communications sector that can handle medium to large-scale print and fulfilment requirements. Companies with expertise in managing postal communications for public institutions, especially those capable of efficiently handling sensitive communications such as healthcare appointments and public health campaigns, would find this contract particularly fitting. Large scale enterprises with established infrastructures to adhere to the stringent standards and timely delivery expectations outlined by NHS England could leverage this contract to expand their portfolios in public sector engagements. The contract, through its scope, also provides potential for business growth by participating in impactful public health communication efforts.

How relevant is this notice?

Notice Title

NHS Notify Print and Fulfilment Services (Lot 2: Medium volume BAU and campaign)

Notice Description

Lot 2: Medium volume BAU and campaigns print and fulfilment activity. The scope of the contract covers postal mail for standard letters on behalf of the NHS, sending communications such as, but not limited to invitations for vaccinations, cancer screening, campaigns, vaccination appointment booking, secondary care referral appointment booking.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06a4d8
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/066297-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Award under framework
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79800000 - Printing and related services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£110,000,000 £100M-£1B
Contracts Value
£110,000,000 £100M-£1B

Notice Dates

Publication Date
14 Jul 20263 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
21 May 20262 months ago
Contract Period
18 Jun 2026 - 7 Jun 2028 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NHS ENGLAND
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SE1 8UG
Post Town
South East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI45 Lambeth
Delivery Location
Not specified

Local Authority
Lambeth
Electoral Ward
Waterloo & South Bank
Westminster Constituency
Vauxhall and Camberwell Green

Supplier Information

Number of Suppliers
1
Supplier Name

PARAGON CUSTOMER COMMUNICATIONS (LONDON

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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