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NHS Notify Print and Fulfilment Services (Lot 3: Medium volume BAU and campaign)

NHS England

This public procurement record has 3 releases in its history.

AwardUpdate

13 Aug 2026 at 17:31

UK7 - Contract Details Notice
Award

14 Jul 2026 at 15:05

UK7 - Contract Details Notice
Award

26 May 2026 at 17:18

UK6 - Contract Award Notice
Summary of the contracting process

NHS England procured print and fulfilment services for NHS Notify communications. The requirement covers postal mail using standard letters, including invitations for vaccinations, cancer screening communications, vaccination appointment bookings and secondary-care referral appointment bookings. It also covers business-as-usual and campaign activity, with the service described as a medium-volume workstream in the procurement title and as low-volume activity in the scope description. The service includes printing and related services (CPV 79800000), assembling mail packs and sending communications on behalf of the NHS. The buying organisation is NHS England, a central government public authority. The awarded supplier is based in Preston, and the procurement concerns delivery of these NHS communications within the United Kingdom.

The procurement is complete and was awarded through a competitive selective procedure under a framework. PSL Print Management Ltd was awarded the contract on 22 May 2026 for £75,000,000 excluding VAT and £90,000,000 including VAT. The award standstill ended on 6 June 2026. The award period was 8 June 2026 to 7 June 2028, while the signed contract runs from 16 June 2026 to 7 June 2028. The contract was signed on 16 June 2026 and is active. Evaluation was carried out through the competitive framework award process. Contract performance includes supplying correctly specified letters, inserts, envelopes and digital communications to the correct NHS cohort; producing samples for approval when required; and logging data-file incidents in ServiceNow within two working hours, with updates every two working hours until resolution.

This procurement demonstrates substantial NHS demand for a specialist print-and-fulfilment operation combining high-volume transactional mail with campaign communications. A credible future competitor would need production capacity for standard letters and complete mail packs, reliable insertion and envelope handling, and the ability to manage variable content, cohorts and associated digital communications accurately. Experience serving public-sector or healthcare communications would help, particularly where sensitive personal data, appointment information and campaign targeting are involved. Suppliers would also need robust quality assurance, sample production and approval controls, dependable postal fulfilment, and operational systems for incident management. The buyer’s performance expectations indicate that bidders should be able to monitor data-file problems closely, record incidents promptly and provide regular progress updates through a service-management platform.

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Notice Information

Notice Title

NHS Notify Print and Fulfilment Services (Lot 3: Medium volume BAU and campaign)

Notice Description

Lot 3: Low volume BAU and campaigns print and fulfilment activity. The scope of the contract covers postal mail for standard letters on behalf of the NHS, sending communications such as, but not limited to invitations for vaccinations, cancer screening, campaigns, vaccination appointment booking, secondary care referral appointment booking.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06a4d9
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/077428-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Award under framework
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79800000 - Printing and related services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£75,000,000 £10M-£100M
Contracts Value
£75,000,000 £10M-£100M

Notice Dates

Publication Date
13 Aug 20261 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
22 May 20264 months ago
Contract Period
16 Jun 2026 - 7 Jun 2028 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS England
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SE1 8UG
Postcode Area
South East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI45 Lambeth
Delivery Location
Not specified
Local Authority
Lambeth
Electoral Ward
Waterloo & South Bank
Westminster Constituency
Vauxhall and Camberwell Green

Supplier Information

Number of Suppliers
1
Supplier Name

PSL Print Management Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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