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NHS Notify Print & Fulfilment Services (Lot 5 All accessible letters)

NHS England

This public procurement record has 3 releases in its history.

AwardUpdate

13 Aug 2026 at 20:59

UK7 - Contract Details Notice
Award

14 Jul 2026 at 15:05

UK7 - Contract Details Notice
Award

26 May 2026 at 17:20

UK6 - Contract Award Notice
Summary of the contracting process

NHS England procured accessible letter printing and fulfilment services for NHS organisations and health authorities. The work covers producing and sending communications including vaccination invitations, cancer screening invitations, vaccination appointment bookings, secondary care bookings and trial invitations. Required accessible formats include braille, audio CD, large print, easy read and additional languages, with the scope allowing other formats where needed. This is a specialist printing and related services requirement, delivered in the United Kingdom. The procurement was for Lot 5 of the NHS Notify Print & Fulfilment Services requirement, focused on all accessible letters. It involves handling complete mail packs, including letter text, letters, inserts, envelopes, associated materials and digital communications for defined recipient groups.

The procurement is complete and was awarded competitively under a framework agreement using a selective procedure. NHS England awarded the contract to CDS Print Services Ltd on 22 May 2026. The award value is £5,000,000 excluding VAT and £6,000,000 including VAT. The standstill period ended on 6 June 2026. The awarded period was 8 June 2026 to 7 June 2028, while the signed contract runs from 18 June 2026 to 7 June 2028. The contract was signed on 18 June 2026. Evaluation took place through the competitive framework award process. Contract performance includes monthly monitoring of correct mail-pack content and recipient targeting, sample creation and approval when requested, and incident logging with regular resolution updates.

This award indicates demand for suppliers able to combine high-volume transactional printing, fulfilment and accessible communications for a national healthcare audience. Credible competitors would need production capability across braille, audio, large print, easy-read and multilingual outputs, alongside dependable mailing operations and quality control for complete packs. The requirement also favours suppliers that can manage variable recipient cohorts accurately, produce specification-compliant samples for approval and coordinate physical and digital communications. Strong data and service-management processes are important: incidents involving data files must be logged promptly through a ticketing system, with frequent progress updates until resolution. Experience supporting NHS or other regulated, high-volume public-sector communications would help demonstrate operational resilience, accessibility expertise and the ability to meet strict service-performance measures.

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Notice Information

Notice Title

NHS Notify Print & Fulfilment Services (Lot 5 All accessible letters)

Notice Description

Lot 5: All accessible letters,. Scope of the contract covers accessible letters on behalf of the NHS and health authorities, sending communications such as, but not limited to invitations for vaccinations, cancer screening, vaccination appointment booking, secondary care bookings, and invitations to trials. Accessible formats include, but are not limited to, braille, audio CD, large print, easy read, and additional languages.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06a4dd
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/077448-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Award under framework
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79800000 - Printing and related services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£5,000,000 £1M-£10M
Contracts Value
£5,000,000 £1M-£10M

Notice Dates

Publication Date
13 Aug 20261 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
22 May 20264 months ago
Contract Period
18 Jun 2026 - 7 Jun 2028 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS England
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SE1 8UG
Postcode Area
South East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI45 Lambeth
Delivery Location
Not specified
Local Authority
Lambeth
Electoral Ward
Waterloo & South Bank
Westminster Constituency
Vauxhall and Camberwell Green

Supplier Information

Number of Suppliers
1
Supplier Name

CDS PRINT SERVICES LTD

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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