Award

QQ26028 - Mitel VOIP software assurance and support

WOLVERHAMPTON CITY COUNCIL

This public procurement record has 1 release in its history.

Award

27 May 2026 at 14:33

Summary of the contracting process

Wolverhampton City Council has awarded a contract for the provision of Mitel VOIP software assurance and support. This procurement process, aimed at securing a 12-month contract under a limited competition method, has reached the award stage. The contract, identified by the title "QQ26028," falls within the industry category of technical computer support services, specifically in the region of Wolverhampton, UK. The award was confirmed on 27 May 2026, and the contract commenced on 1 June 2026, with an end date set for 25 May 2027. The gross value of the contract amounts to £40,778.10, with a net value of £33,981.75.

This tender presents significant opportunities for businesses engaged in the provision of IT and technical support services, particularly those specialising in VOIP systems. Given the nature of the services required and the specific focus on Mitel's software, businesses that have relevant expertise and a track record in delivering software assurance and support to public authorities will find this opportunity lucrative. Firms that are flexible and capable of meeting the specific technological needs of a sub-central government body like Wolverhampton City Council could leverage this contract to grow their footprint in this sector. Charterhouse Voice & Data Limited, a large-scale company based in London, has been awarded this contract, highlighting the scale and capacity required to succeed in such competitive environments.

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How relevant is this notice?

Notice Title

QQ26028 - Mitel VOIP software assurance and support

Notice Description

We are looking to procure a 12 month contract to provide Mitel VOIP software assurance and support of our Mitel estate.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06a6a5
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/049831-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Below threshold - limited competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72611000 - Technical computer support services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£33,981 Under £100K

Notice Dates

Publication Date
27 May 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
26 May 20261 weeks ago
Contract Period
31 May 2026 - 25 May 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
WOLVERHAMPTON CITY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WOLVERHAMPTON
Postcode
WV1 1SH
Post Town
Wolverhampton
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG39 Wolverhampton
Delivery Location
Not specified

Local Authority
Wolverhampton
Electoral Ward
St Peters
Westminster Constituency
Wolverhampton West

Supplier Information

Number of Suppliers
1
Supplier Name

CHARTERHOUSE VOICE & DATA

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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