This public procurement record has 2 releases in its history.

PlanningUpdate

26 Aug 2026 at 13:03

Planning

27 May 2026 at 17:28

Summary of the contracting process

WM Trains Limited intends to procure ticket gate maintenance services for its rail operations. The requirement covers the maintenance and repair of ticket-validation machinery, together with associated software maintenance and repair services. This is a services contract rather than a supply or construction project, and falls within the utilities sector. The work is to be delivered across the United Kingdom. The buyer is WM Trains Limited, a public undertaking based in Birmingham. Suppliers specialising in railway ticket gates, fare-collection equipment, access-control systems or the supporting software may find the scope relevant, particularly where they can provide both physical equipment maintenance and software support under one service arrangement.

The procurement is at the planning stage: WM Trains Limited has stated an intention to procure, but this record carries no invitation to tender. The buyer expects to use an above-threshold open procedure. An estimated tender notice publication date is 1 December 2026. The requirement is divided into one lot, with an estimated gross value of £5,984,253, including VAT, and a value excluding VAT of £4,986,877. The planned contract period runs from 21 June 2027 to 20 June 2032, with renewal provisions allowing the arrangement to extend to 20 June 2034. The lot is identified as suitable for small and medium-sized enterprises.

This requirement is likely to suit established maintenance providers with practical expertise in ticket gates and other ticket-validation machinery, as well as teams able to diagnose, update and repair the related software. Suppliers combining field engineering with software support may be well placed when the requirement reaches the market. Relevant experience in rail, public transport, fare collection or access-control environments would help demonstrate an understanding of operational equipment, reliability and passenger-facing systems. The buyer has indicated that small and medium-sized enterprises can participate, so the requirement may also suit specialist firms with focused technical capability, including those able to work across multiple UK locations and support a long-term maintenance service.

How relevant is this notice?

Notice Information

Notice Title

Ticket Gate Maintenance

Notice Description

Goods and Services provision for Ticket Gate Maintenance.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06a6e1
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/081274-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK1 - Pipeline Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services

72 - IT services: consulting, software development, Internet and support


CPV Codes

50317000 - Maintenance and repair of ticket-validation machinery

72267000 - Software maintenance and repair services

Notice Value(s)

Tender Value
£4,986,877 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
26 Aug 20261 months ago
Submission Deadline
Not specified
Future Notice Date
1 Dec 20262 months to go
Award Date
Not specified
Contract Period
21 Jun 2027 - 20 Jun 2032 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
WM TRAINS LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BIRMINGHAM
Postcode
B3 2ES
Postcode Area
Birmingham
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
Not specified

Local Authority
Birmingham
Electoral Ward
Ladywood
Westminster Constituency
Birmingham Ladywood

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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