Planning

DHSC: ARP: Service Partner 2026-31

DEPARTMENT OF HEALTH & SOCIAL CARE

This public procurement record has 1 release in its history.

Planning

28 May 2026 at 08:24

UK1 - Pipeline Notice
Summary of the contracting process

The Department of Health & Social Care is planning a procurement process titled "DHSC: ARP: Service Partner 2026-31," which focuses on delivering end-to-end capabilities for the Ambulance Radio Programme. The procurement is within the services industry category and is aimed at providing 24x7 service desks and ITSM tooling to ensure the consistent availability of ARP solutions. The buying organisation, located in London, UK, is a central government public authority. The procurement process is currently in the planning stage, with the contract period set from 4th April 2030 to 3rd April 2035. A future notice for this procurement is expected on 1st October 2028.

This tender presents significant growth opportunities for businesses with expertise in technical computer support services, particularly those familiar with IT service management systems. Companies capable of supplying experienced professionals for 24x7 service desk operations may find this opportunity particularly beneficial. It would also be advantageous for businesses with a track record of delivering IT solutions to the public sector. By participating in this government contract, businesses could enhance their portfolio and reputation within the public sector services market.

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Notice Information

Notice Title

DHSC: ARP: Service Partner 2026-31

Notice Description

Service Partner to deliver over-arching E2E capabilities with appropriately trained staff to provide 24x7 Service Desks and associated ITSM Tooling to ensure consistent availability of ARP Solutions & services - Managed by the Ambulance Radio Programme.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06a705
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/050049-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK1 - Pipeline Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72611000 - Technical computer support services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
28 May 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
1 Oct 20283 years to go
Award Date
Not specified
Contract Period
3 Apr 2030 - 3 Apr 2035 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT OF HEALTH & SOCIAL CARE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1H 0EU
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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