Tender

Provision of complaint investigators and independent persons for the investigation and review of complaints

BARNSLEY METROPOLITAN BOROUGH COUNCIL

This public procurement record has 1 release in its history.

Tender

28 May 2026 at 10:26

Summary of the contracting process

Barnsley Metropolitan Borough Council is seeking to procure the services of experienced complaint investigators and independent persons to conduct investigations and reviews, particularly in the areas of Children and Adult Social Care services. This tender falls under the services category, specifically targeting investigation, legal advisory, and business consultancy services. The procurement method is an open procedure, and the tender process is currently active. Interested parties have until 25th June 2026 to submit their tenders, with enquiries closing on the 18th of June. The contract will commence on 1st October 2026 and may extend up to 2028, with potential renewals until 2030, supporting services across the United Kingdom.

This tender presents significant business opportunities for SMEs specialising in providing investigatory, legal, and consultancy services. The maximum contract value is £288,000, with an emphasis on high-quality service delivery, as 80% of the selection criteria focus on quality over price. This procurement process offers the chance to secure a long-term partnership with a local government authority, especially appealing to companies with expertise in handling statutory responsibilities within social care frameworks. The contract's potential for renewal further opens avenues for sustained business growth for capable and proficient service providers.

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Notice Title

Provision of complaint investigators and independent persons for the investigation and review of complaints

Notice Description

The services required is the provision of experienced complaint Investigators and Independent Persons (including review panel members) in the areas of all Council Services particularly in, Children and Adult Social Care services where Statutory responsibilities exist.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06a752
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/050184-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79111000 - Legal advisory services

79410000 - Business and management consultancy services

79720000 - Investigation services

Notice Value(s)

Tender Value
£240,000 £100K-£500K
Lots Value
£240,000 £100K-£500K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
28 May 20261 weeks ago
Submission Deadline
25 Jun 20263 weeks to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Oct 2026 - 30 Sep 2028 2-3 years
Recurrence
2030-10-07

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
BARNSLEY METROPOLITAN BOROUGH COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BARNSLEY, SOUTH YORKSHIRE
Postcode
S70 2TA
Post Town
Sheffield
Country
England

Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE3 South Yorkshire
Small Region (ITL 3)
TLE33 Barnsley
Delivery Location
Not specified

Local Authority
Barnsley
Electoral Ward
Central
Westminster Constituency
Barnsley North

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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