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NMPH (Non-Medical Personal Help)

University Of Edinburgh

This public procurement record has 2 releases in its history.

Award

11 Sep 2026 at 16:18

Award Notice
Tender

29 May 2026 at 09:03

Tender Notice
Summary of the contracting process

The University of Edinburgh procured non-medical personal help services for students who require practical, day-to-day support. The service is intended to complement, rather than replace, clinical or medical interventions, helping students access learning, maintain independence and achieve their full potential while improving their overall student experience. The requirement covers the University and its subsidiaries. This is a student support service, classified under recruitment services, delivered in Edinburgh. The buyer is the University of Edinburgh, an education body and central purchasing organisation. The service is managed as a single requirement rather than separate service areas, with electronic ordering and payment arrangements forming part of the contract administration.

The procurement has been awarded and the contract is active. The University used an open procedure for services, with electronic submission in English. The tender deadline was 29 June 2026 at 12:00, and bids were opened at that time; eight electronic bids were received, including seven from SMEs. Clear Links Support Ltd was awarded the contract, and the contract was signed on 1 September 2026. The contract value is £1,850,000 including the published procurement value. Its stated duration is 1,800 days. The procurement used one lot, with evaluation weighted 70% to quality and 30% to price. Staff names and professional qualifications were required, and variant bids were not allowed. The arrangement was described as a one-year framework with options to extend by up to four additional years.

This requirement shows a sustained need for specialist student support that is practical, reliable and person-centred rather than clinical. Suppliers well placed for a future requirement would be able to provide day-to-day assistance that enables students to participate in learning and live more independently, while working appropriately alongside medical or clinical services. Credibility would depend on demonstrating service quality, dependable staffing and an understanding of the student environment. Bidders would also need to identify the staff assigned to delivery and provide their professional qualifications, so robust recruitment, vetting, supervision and workforce planning would be important. The competition attracted eight bids, seven from SMEs, indicating that the requirement can be addressed by smaller specialist providers as well as larger organisations.

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Notice Information

Notice Title

NMPH (Non-Medical Personal Help)

Notice Description

The University of Edinburgh invites you to tender for the provision Non-Medical Personal Help (NMPH) as specified in Schedule 3 - Statement of Requirements. In this ITT, references to "The University of Edinburgh" includes all of the University's subsidiaries.

Lot Information

Lot 1

The University intends to undertake a procurement process to appoint a suitably qualified contractor to provide reliable, person-centred NMPH services for students requiring support. These services are designed to complement--rather than replace--clinical or medical interventions. Their primary focus is on practical, day-to-day assistance that enables students to access learning, maintain independence, and achieve their full potential while enhancing the overall student experience. The University of Edinburgh invites you to tender for the provision Non-Medical Personal Help (NMPH) as specified in Schedule 3 - Statement of Requirements. In this ITT, references to "The University of Edinburgh" includes all of the University's subsidiaries. This Invitation to Tender ("ITT") is for an Open which shall be conducted in accordance with Public Contract Scotland Regulations 2015 and Procurement (Scotland) Regulations 201 to establish a contract.

Renewal: It is the University's intention to enter into a Framework Agreement is for a period of 1 years with the option to extend for up to an additional 4 years (2+2).

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06a84e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/086600-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79600000 - Recruitment services

Notice Value(s)

Tender Value
£1,850,000 £1M-£10M
Lots Value
£1,850,000 £1M-£10M
Awards Value
Not specified
Contracts Value
£1,850,000 £1M-£10M

Notice Dates

Publication Date
11 Sep 20263 weeks ago
Submission Deadline
29 Jun 2026Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
University Of Edinburgh
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EDINBURGH
Postcode
EH1 1HT
Postcode Area
Edinburgh
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM75 City of Edinburgh
Local Authority
City of Edinburgh
Electoral Ward
City Centre
Westminster Constituency
Edinburgh East and Musselburgh

Supplier Information

Number of Suppliers
1
Supplier Name

Clear Links Support Ltd

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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