Planning

24/7 IT Service Desk

LONDON BOROUGH OF REDBRIDGE

This public procurement record has 1 release in its history.

Planning

29 May 2026 at 20:22

Summary of the contracting process

The London Borough of Redbridge is in the planning stage of the procurement process for its 24/7 IT Service Desk project. Classified under the IT services industry category, this tender seeks to provide consulting, software development, internet, and support services. The project is planned to be executed across multiple regions in the United Kingdom, including UKC, UKD, and UKI, among others. The procurement is currently preparatory with a future notice date set for 1 January 2027, and the contract period scheduled from 1 April 2027 to 1 April 2028. The contracting process follows the regulations stipulated by the United Kingdom Public General Acts 2023, indicating compliance and structured execution.

This tender presents significant opportunities for businesses specialising in IT services. It is ideal for companies with expertise in offering round-the-clock service desk support, particularly those capable of delivering solutions across various UK regions. Businesses with experience in public sector service provision will find this an advantageous prospect, as will those looking to expand their footprint within public authority frameworks. By participating, businesses can establish or strengthen their presence in governmental IT service sectors, potentially leading to further opportunities in the expansive UK market.

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Notice Title

24/7 IT Service Desk

Notice Description

Provision of 24/7 IT Service Desk

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06a9a0
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/051110-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK1 - Pipeline Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
29 May 20266 days ago
Submission Deadline
Not specified
Future Notice Date
1 Jan 20278 months to go
Award Date
Not specified
Contract Period
31 Mar 2027 - 1 Apr 2028 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
LONDON BOROUGH OF REDBRIDGE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
ILFORD
Postcode
IG1 1NY
Post Town
Ilford
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI5 Outer London - East and North East
Small Region (ITL 3)
TLI53 Redbridge and Waltham Forest
Delivery Location
TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England)

Local Authority
Redbridge
Electoral Ward
Ilford Town
Westminster Constituency
Ilford South

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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