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Management and Maintenance contract for West Norfolk Property Ltd

Borough Council of King's Lynn & West Norfolk

This public procurement record has 2 releases in its history.

Award

30 Sep 2026 at 13:29

UK6 - Contract Award Notice
Tender

01 Jun 2026 at 14:59

UK4 - Tender Notice
Summary of the contracting process

The Borough Council of King’s Lynn and West Norfolk is procuring full management and maintenance of West Norfolk Property Ltd’s private rented housing portfolio. The company is wholly owned by the council and provides professionally managed rental homes to the general public. The service covers marketing and letting, applicant assessment and referencing, tenancy set-up, rent collection and arrears management, periodic inspections, repair arrangements, void management, compliance and customer services. The properties and identified development pipeline are in King’s Lynn; the company is also exploring acquisitions elsewhere in West Norfolk or Norfolk. This is a residential property management and maintenance service, including building and facilities management (CPV 70330000).

The procurement is complete and the contract was awarded to LRG (UK) Ltd on 15 September 2026. The awarded value is £532,896 excluding VAT (£639,475 including VAT). The contract starts on 1 November 2026; the recorded period ends on 31 October 2027, with an initial two-year term and two possible annual extensions, giving a maximum term of four years to 31 October 2030. The competition used an open competitive flexible procedure, with conditions of participation, tender submissions and interviews. Price carried 40% of the evaluation. Quality made up the remaining 60%, covering the market report, service-delivery personnel, policies and procedures, repairs management, tenancy breaches, client accounting and reporting, social value and interviews. The requirement was a single lot and was identified as suitable for SMEs.

The award demonstrates demand from this council-owned housing company for an end-to-end residential lettings and property management partner, covering both tenant-facing operations and maintenance coordination. A credible competitor for comparable work would need the capacity to manage a portfolio of private rented homes, market and let properties, assess and reference applicants, establish tenancies, collect rent, address arrears and manage voids. It would also need reliable inspection, repair, compliance and customer-service arrangements, supported by clear policies and procedures. The evaluation placed substantial emphasis on the people assigned to delivery, client accounting and reporting, and the quality of the market report, alongside price. Suppliers should be able to explain their approach to tenancy breaches and demonstrate how they would deliver social value. The SME suitability indicates that smaller providers could be relevant, provided they can evidence the required operational breadth.

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Notice Information

Notice Title

Management and Maintenance contract for West Norfolk Property Ltd

Notice Description

West Norfolk Property Limited (WNPL) is a company wholly owned by the Borough Council of King's Lynn and West Norfolk which was set up in 2018 to hold private rented housing in the borough in order to provide an income stream to the council and increase the supply of high quality, professionally managed and more secure private rented housing in the area. The company operates on a commercial basis, limited by shares and currently owns 95 properties, all of which were acquired from the Council's development sites as new build since 2020. It has an identified pipeline of new build homes to be acquired from the Council and let at full market rents taking the portfolio to 139 homes by the end of 2027. The current portfolio and identified pipeline is located in King's Lynn. Properties are available for renting to the general public, rather than defined categories of applicants. The Company is actively exploring opportunities to acquire additional homes from the Council and is also exploring opportunities to acquire homes from third parties. This may include homes in other parts of West Norfolk or Norfolk following Local Government Reorganisation. The Company will be seeking a partner to provide full management and maintenance services of Company's portfolio for two years, plus a two year extension clause. The service will be responsible for all day-to-day management and maintenance of the portfolio including *Marketing and letting (including assessing applicants, referencing and setting up the tenancy) *Rent collection and arrears management *Periodic inspections; *Arranging and managing repairs *Void management *Compliance *Customer services. To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/72SBS39V8Q

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06aa81
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/092366-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

70 - Real estate services

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

70330000 - Property management services of real estate on a fee or contract basis

70331000 - Residential property services

79993000 - Building and facilities management services

Notice Value(s)

Tender Value
£640,000 £500K-£1M
Lots Value
£640,000 £500K-£1M
Awards Value
£532,896 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
30 Sep 20266 days ago
Submission Deadline
29 Jun 2026Expired
Future Notice Date
Not specified
Award Date
15 Sep 20263 weeks ago
Contract Period
1 Nov 2026 - 31 Oct 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Borough Council of King's Lynn & West Norfolk
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
KING'S LYNN
Postcode
PE30 1EX
Postcode Area
Peterborough
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH5 Norfolk
Small Region (ITL 3)
TLH52 North and West Norfolk
Delivery Location
TLH16 North and West Norfolk
Local Authority
King's Lynn and West Norfolk
Electoral Ward
St. Margaret's with St. Nicholas
Westminster Constituency
North West Norfolk

Supplier Information

Number of Suppliers
1
Supplier Name

THE LEADERS ROMANS BIDCO LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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