Award

Gate Locking & Unlocking Services, Emergency Response & Keyholder Duties

THE ROYAL PARKS

This public procurement record has 1 release in its history.

Award

02 Jun 2026 at 09:17

Summary of the contracting process

The procurement process for "Gate Locking & Unlocking Services, Emergency Response & Keyholder Duties" was managed by The Royal Parks, a public body governed by law, situated in London. The tender falls under the 'Security services' category and involves responsibilities across various sites in the London area, such as Greenwich Park and Hyde Park. This open procedure was conducted with the award phase completed and the contract awarded to Magenta Security Services Limited on 28th February 2021. The procurement was conducted under the legal framework of the EU Directive 2014/24/EU, with the process fully aligned with the Government Procurement Agreement (GPA). The procurement sought a balance of quality and cost, with criteria weighted 70% for quality and 30% for price.

This tender presents significant opportunities for businesses involved in security services, especially those offering comprehensive and reliable security solutions. SMEs, particularly those with experience in large-scale park security, emergency response, and keyholder duties, would find this contract to be highly relevant. The required services involve not only routine gate operations but also includes emergency responses and visitor management, aligning well for companies equipped to manage key public spaces efficiently. Such opportunities can foster business growth by allowing companies to expand their portfolio and further establish their credibility within the public sector security segment.

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Notice Title

Gate Locking & Unlocking Services, Emergency Response & Keyholder Duties

Notice Description

The provision of gate locking and unlocking services, as well as keyholder duties at various sites in the London area. The Contractor shall also be responsible for safely clearing the parks of visitors and attending to ad hoc callouts.

Lot Information

Lot 1

The provision of gate locking and unlocking services, as well as keyholder duties at various sites in the London area. The Contractor shall also be responsible for safely clearing the parks of visitors and attending to ad hoc callouts. The contract includes safely clearing parks of users, gate locking duties and keyholder duties at Greenwich Park, The Regent's Park, Victoria Tower Gardens, Hyde Park, Kensington Gardens, Richmond Park, Bushy Park and Brompton Cemetery. Keyholder duties are additionally required for St James's Park. Additional information: Late notice due to admin staff changes.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06ab1f
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/051733-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79710000 - Security services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£1

Notice Dates

Publication Date
2 Jun 20262 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
28 Feb 20215 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
THE ROYAL PARKS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
W2 2UH
Post Town
West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLI London

Local Authority
Westminster
Electoral Ward
Hyde Park
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

MAGENTA SECURITY SERVICES

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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