This public procurement record has 2 releases in its history.

Award

13 Jul 2026 at 09:09

Award

02 Jun 2026 at 15:14

Summary of the contracting process

The procurement process involves Wales & West Utilities Limited as the buying organisation for the "Warmer Homes, Advice & Money (WHAM) model" project. This initiative, focused on service delivery, operates within the private utility sector, specifically targeting locations across Bristol, Bath, Northeast Somerset, and North Somerset in the United Kingdom. The procurement stage is at the awarding phase, with the contract being granted on 13th July 2026, under a direct award procurement method justified by technical reasons, to the supplier Centre for Sustainable Energy. The contract period spans from 24th July 2026 to 31st March 2028, with its primary aim to support households experiencing fuel poverty through coordinated energy advice and community outreach activities.

This tender provides significant opportunities for businesses involved in energy efficiency and social services. Companies with expertise in energy advisory services or community engagement, particularly those capable of addressing complex needs within vulnerable populations, will find this project aligned with their growth objectives. Additionally, companies with established networks within the locality and a capacity for collaborative, multi-stakeholder partnerships will be well-suited to compete. Supporting sustainable energy projects like WHAM helps businesses not only grow their market presence but also contribute to meaningful social impact by enhancing community wellbeing and financial resilience.

How relevant is this notice?

Notice Title

Warmer Homes, Advice & Money (WHAM) model

Notice Description

The WHAM project is a large, multi-agency initiative designed to support vulnerable and low-income households experiencing fuel poverty. The project brings together local authorities, NHS trusts, community organisations, energy sector partners and national bodies to deliver co-ordinated, in-depth support that improves income, energy efficiency, energy confidence and overall wellbeing. WHAM operates across Bristol, Bath, Northeast Somerset (B&NES), and North Somerset, delivering personalised energy advice and holistic casework to households living in fuel poverty. Support is provided through a blended delivery model, combining phone and email advice, home visits and community-based outreach such as advice surgeries, events and group sessions. The project also delivers fuel poverty awareness training for frontline practitioners to strengthen referral pathways and early identification of need. The project is delivered by three part-time WHAM Caseworkers, supported by a Somali-speaking Energy Caseworker who provides targeted and culturally appropriate support to Bristol's Somali community through trusted community venues and flexible engagement methods.

Procurement Information

Centre for Sustainable Energy (CSE) is a nationally recognised organisation with specialist expertise in delivering fuel poverty and energy advice services to low-income households. Through its established Warmer Homes, Advice & Money (WHAM) model, CSE provides integrated, in-depth casework addressing fuel poverty, energy affordability, health inequalities and carbon monoxide risk. CSE is uniquely positioned within the West of England, with strong, long-standing partnerships across local authorities, NHS trusts and community organisations. Its coordinated, multi-agency delivery model combines personalised casework, outreach and referral pathways to deliver tailored support to households experiencing multiple vulnerabilities.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06abc8
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/065476-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

80 - Education and training services


CPV Codes

80330000 - Safety education services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£600,000 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
13 Jul 20263 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
2 Jun 20262 months ago
Contract Period
23 Jul 2026 - 31 Mar 2028 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
WALES & WEST UTILITIES LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NEWPORT
Postcode
NP10 8FZ
Post Town
Newport
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL54 Monmouthshire and Newport
Delivery Location
Not specified

Local Authority
Newport
Electoral Ward
Tredegar Park and Marshfield
Westminster Constituency
Newport West and Islwyn

Supplier Information

Number of Suppliers
1
Supplier Name

CENTRE FOR SUSTAINABLE ENERGY

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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