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NW3168 - Project Risk Tool

NORTHUMBRIAN WATER LIMITED

This public procurement record has 2 releases in its history.

TenderUpdate

04 Jun 2026 at 14:59

UK4 - Tender Notice
Tender

03 Jun 2026 at 16:07

UK4 - Tender Notice
Summary of the contracting process

Northumbrian Water Limited (NWL), a leading private utility company in the UK, is advancing its digital transformation with a new procurement opportunity titled "NW3168 - Project Risk Tool." This procurement falls under the industry category of software package and information systems, as well as IT services—including consulting and software development. NWL, with its head office in Pity Me, UKC14 region, is seeking proposals through a competitive flexible procedure. The tender process is currently active, with an expression of interest deadline set for 22nd June 2026 and the submission deadline on 1st July 2026. The contract, worth up to £3,000,000, is awarded under a 5+3+3 model, which can extend up to 11 years, and has an anticipated start date of 2nd November 2026. This strategic effort aims to replace NWL's current Excel-based risk management system by implementing a centralised tool that supports both qualitative and quantitative analyses.

This tender presents an exciting opportunity for businesses specialising in IT services and software development, particularly those with capabilities in developing scalable risk management tools with API integrations. The contract requires robust functionality, including workflow automation and integration with corporate platforms like O365 and Oracle Fusion. This signifies a valuable opportunity for SMEs capable of delivering a solution that supports up to 1,000 active projects and enables comprehensive risk assessment and dashboard reporting. Companies with expertise in providing user-friendly, training-supportive interfaces, and those able to demonstrate strong governance controls and hierarchy management, will find this tender particularly applicable. As NWL continues to enhance its digital infrastructure, suppliers offering innovative, cost-effective solutions will be well-positioned to secure a long-term partnership and contribute to NWL's vision of becoming the most digital water company in the world.

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Notice Information

Notice Title

NW3168 - Project Risk Tool

Notice Description

NW3168 - Project Risk Tool Northumbrian Water Limited (NWL) provide water and sewerage services to just under 4.4 million people operating principally in the North-East of England, Essex, and Suffolk. It is NWL's vision 'to be the most digital water company in the world'. Northumbrian Water Group (NWG) is a large and diverse organisation which employs a varied set of processes to achieve its business outcomes. Our organisation is entering a period of increasing scale and complexity, and our current Excel-based approach creates challenges with consistency, auditability, quantitative analysis, and real-time visibility. To address these issues, NWL intends to procure a centralised Risk Management Tool that reflects our business, functional and non-functional requirements. Our ambition is to embed a consistent minimum standard for risk and opportunity management across all levels of the organisation, while maintaining flexibility to support differing risk types, project complexities and operational environments. The new solution must allow NWL to manage risk at project, programme, and portfolio level with configurable hierarchies, strong governance controls, audit trails, validation rules, automated workflows, and clear ownership and accountability. The tool must support qualitative and quantitative analysis, including interaction with Monte-Carlo simulation to enable QSRA/QCRA, ensuring NWL can reduce reliance on external consultants and improve the agility of in-house modelling. It must also support configurable scoring, heatmaps, pre- and post-mitigation views, dependencies, assumptions, exclusions, and risk and opportunity management across all levels of hierarchy. As the solution will be used by a wide and diverse user base, it must provide an intuitive, user-friendly interface that can be easily navigated and adopted, with accessibility-aligned design, strong searchability, a training/sandpit area, and clear help and guidance materials. It must also support controlled access for external users (e.g., contractors) and role-based permissions to ensure secure collaboration. To meet NWL's operational and digital integration expectations, the system must offer open API-based links to corporate platforms including (but not limited to) O365/Power BI, Active Directory, Oracle Fusion, and other related systems. Bulk uploads, automated data exchange, scheduling of tasks, notifications, escalations, and workflow automation are essential to improving efficiency and reducing manual effort across risk management activities. The solution must be scalable to support 1,000 active projects, with capacity for at least 500 risks per project and a minimum of 500 concurrent users, ensuring sustainability as NWL grows. Auditability, resilience, data retention, lifecycle management, and the ability to retain historical risk information for lessons learned and long-term organisational insight are critical requirements. Suppliers should be able to demonstrate strong hierarchy management, workflow capability, governance controls, reporting and dashboarding, including automated distribution, heatmaps, drill-down and drill-up views, and flexible output formats for audit and assurance purposes. Solutions that offer high configurability, strong training support, sandpit environments, and effective licence models are considered strong candidates based on market assessment. Initial contract term 5 years. NWL intends to award a contract aligned to a 5+3+3 model (up to 11 years in total). Implementation is expected to begin in December 2027, following contract award, with a planned go-live in January - March 2027. Future phases may introduce additional capability dependent on business priorities. Target Contract start date 02/11/2026.

Lot Information

Lot 1

Options: The right to additional purchases while the contract is valid.

Renewal: 1st November 2026 to 30th November 2031. possible extension to 30th November 2037 Description of possible extension initial contract term is 5 years, with options to extend for 3+3 years (up to 11 years in total).

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06acc1
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/052894-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£2,500,000 £1M-£10M
Lots Value
£2,500,000 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
4 Jun 20264 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Dec 2026 - 30 Nov 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NORTHUMBRIAN WATER LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
PITY ME
Postcode
DH1 5FJ
Postcode Area
Durham
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC41 Durham
Delivery Location
TLC2 Northumberland, and Tyne and Wear, TLH14 Suffolk CC, TLH3 Essex
Local Authority
County Durham
Electoral Ward
Framwellgate & Newton Hall
Westminster Constituency
City of Durham

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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