This public procurement record has 2 releases in its history.

Award

31 Jul 2026 at 10:25

Award

04 Jun 2026 at 15:34

Summary of the contracting process

Scotia Gas Networks Limited is procuring a community and welfare support service under the “Cosy Homes for Later Life” project, working with Cadent Gas Limited, Northern Gas Networks Limited, Wales & West Utilities Limited and Age UK. The service supports older people across England, particularly those struggling with energy costs or keeping warm. It combines an energy triage service within advice lines with clear, accessible guidance on energy use, bills, benefits and safety. The approach also supports shared learning across the nations, with local adaptation and additional face-to-face help through community partners in Scotland and Wales. The work covers community, social and personal services, including welfare support for older people and disabled people.

The procurement is complete and the contract was awarded to Age UK on 1 April 2026. It was a direct award under the light-touch regime, justified by the supplier’s technical capability, established national delivery network and existing governance, quality assurance and reporting arrangements. There was one lot, suitable for voluntary, community and social enterprises. The award is for services valued at £900,000 excluding VAT (£1,080,000 including VAT). The contract period runs from 3 August 2026 to 31 March 2028. The initiative is funded through the regulated Vulnerability and Carbon Monoxide Allowance and is intended to support consistent delivery across multiple gas distribution networks in line with Ofgem guidance.

This requirement is most relevant to specialist charities, voluntary and community organisations, and social enterprises with established reach among older people and other vulnerable households. A credible provider would need to deliver trusted energy advice, identify people facing affordability or warmth problems, and explain energy use, bills, benefits and safety in accessible terms. Experience embedding triage within advice services would be valuable, as would the ability to combine national consistency with locally adapted delivery and community-based face-to-face support. Suppliers should be able to work collaboratively across gas distribution networks, share learning across nations, and maintain robust governance, quality assurance, reporting and outcome oversight. Capacity to deliver a coordinated service at national scale is central to the requirement.

How relevant is this notice?

Notice Information

Notice Title

Cosy Homes for Later Life

Notice Description

Working with GDNs and Age UK, the project focuses on shared learning to provide practical, trusted support for older people across England. It will integrate an energy triage service into advice lines, helping identify those struggling with costs or warmth, alongside clear, accessible information on energy use, bills, benefits and safety. The approach remains flexible, sharing insight across nations, linking in with Age Cymru and Age Scotland, while adapting locally, with additional face-to-face support through community partners in Scotland and Wales.

Procurement Information

The contract supports a regulated Vulnerability and Carbon Monoxide Allowance (VCMA) funded initiative delivered through a specialist charity provider with an established national network and proven capability to deliver the required services at scale. Age Cymru, Age Scotland and Age UK operate a federated national delivery model that enables consistent delivery across multiple Gas Distribution Networks, which this agreement forms a key element of. This is supported by existing governance, quality assurance, and reporting arrangements. The collaborative approach between GDNs enables consistent programme delivery, shared oversight, and efficient use of VCMA funding in line with Ofgem guidance. A direct award is therefore justified on the basis of the supplier's technical capability, proportionality, and alignment with regulatory objectives relating to vulnerability support and carbon monoxide safety.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06add5
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/072553-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

75 - Administration, defence and social security services

85 - Health and social work services

98 - Other community, social and personal services


CPV Codes

75200000 - Provision of services to the community

85311100 - Welfare services for the elderly

85311200 - Welfare services for the handicapped

85311300 - Welfare services for children and young people

98000000 - Other community, social and personal services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£900,000 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
31 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
1 Apr 20266 months ago
Contract Period
3 Aug 2026 - 31 Mar 2028 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SCOTIA GAS NETWORKS LIMITED
Additional Buyers

CADENT GAS LIMITED

NORTHERN GAS NETWORKS LIMITED

Wales & West Utilities Limited

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HORLEY
Postcode
RH6 9HJ
Postcode Area
Redhill
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ26 East Surrey
Delivery Location
Not specified

Local Authority
Reigate and Banstead
Electoral Ward
Horley Central & South
Westminster Constituency
Dorking and Horley

Supplier Information

Number of Suppliers
1
Supplier Name

Age UK

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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