Provision of AACC and Complex Care Software Licence and Support Service

NHS WEST AND NORTH LONDON INTEGRATED CARE BOARD

This public procurement record has 1 release in its history.

Award

05 Jun 2026 at 09:59

Summary of the contracting process

The NHS West and North London Integrated Care Board has completed a procurement process for the "Provision of AACC and Complex Care Software Licence and Support Service," focusing on software package and information systems within the goods category. The procurement was executed through a direct award under Lot 2 of the GCA G-Cloud 14 framework agreement, avoiding a prior call for competition. Located in North West London, this contract aims to ensure continued software support for All Age Continuing Care and Complex Care, essential for managing domiciliary care. The agreement was signed on 1st June 2026, valued at £229,429.75, and initially secured for one year with an option to extend for an additional year.

This tender presents opportunities for businesses specialising in software solutions and support, particularly those experienced in license management and IT software packages. Although the award was made directly to BroadCare Solutions Ltd, the framework allows for future expansion and adaptation, potentially opening the door for small and medium enterprises with innovative capabilities in healthcare software to engage in such opportunities. As the merger of North West and North Central London ICBs evolves, businesses adept at providing scalable solutions within a framework agreement might find significant entry points in similar future tenders.

How relevant is this notice?

Notice Title

Provision of AACC and Complex Care Software Licence and Support Service

Notice Description

The ICB has awarded a contract for the provision of software licences and support services for All Age Continuing Care and Complex Care for the monitoring and management of the provision of domiciliary care provision for all age continuing continuing care clients.

Lot Information

Lot 1

Following the merger of North West London and North Central London ICBs to allow the changes to be implemented, the longer term position for AACC to be agreed and a new solution to be procured, a continuation of the existing service from the incumbent provider is required. There is no option to extend the existing contract which expires 31/03/26, therefore a new contract has been awarded to the existing provider under Lot 2 of the GCA G-Cloud 14 framework agreement for a period of one year, with the option to extend for a further year.

Procurement Information

A direct award under Lot 2 of the GCA G-Cloud 14 framework agreement

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06ae6d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/053207-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

48218000 - License management software package

48517000 - IT software package

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£229,429 £100K-£500K

Notice Dates

Publication Date
5 Jun 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
31 May 20263 weeks ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NHS WEST AND NORTH LONDON INTEGRATED CARE BOARD
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
NW1 5JD
Post Town
North West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLI7 Outer London - West and North West

Local Authority
Westminster
Electoral Ward
Marylebone
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

BROADCARE SOLUTIONS LTD (FORMERLY CHS HEALTHCARE SOFTWARE

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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