Planning

Telephony and Contact Centre Solution

BRIGHTON AND HOVE CITY COUNCIL

This public procurement record has 1 release in its history.

Planning

08 Jun 2026 at 15:07

UK1 - Pipeline Notice
Summary of the contracting process

Brighton and Hove City Council has commenced the planning stage of a procurement process for a Telephony and Contact Centre Solution. The tender, identified by ID 053932-2026, falls under the services category with a focus on telephone and data transmission services. This procurement process is planned to conclude with a contract period running from 31st October 2027 to 31st October 2031. The buying organisation, Brighton and Hove City Council, operates as a public authority at the sub-central government level in the United Kingdom, based at Hove Town Hall. Interested parties should note that a future notice date is set for 31st October 2026, indicating when further communication is expected.

This tender presents a significant opportunity for businesses specialising in telephony and data transmission services. Companies capable of providing comprehensive telecommunication solutions, particularly those experienced in handling contact centre requirements, may find this project to be a valuable growth opportunity. Businesses that are adept at navigating public sector contracts and can deliver innovative communication solutions aligned with government regulations are likely to be well-suited to compete. By participating in this tender, such entities can expand their client base and develop a strong partnership with a prominent municipal council.

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Notice Information

Notice Title

Telephony and Contact Centre Solution

Notice Description

The supply of a Telephony and Contact Centre Solution for the Council

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06b01a
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/053932-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK1 - Pipeline Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

64 - Postal and telecommunications services

CPV Codes

64210000 - Telephone and data transmission services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
8 Jun 20264 days ago
Submission Deadline
Not specified
Future Notice Date
31 Oct 20265 months to go
Award Date
Not specified
Contract Period
30 Oct 2027 - 31 Oct 2031 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
BRIGHTON AND HOVE CITY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HOVE
Postcode
BN3 3BQ
Post Town
Brighton
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ21 Brighton and Hove
Delivery Location
Not specified
Local Authority
Brighton and Hove
Electoral Ward
Central Hove
Westminster Constituency
Hove and Portslade

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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