ID 6318340 - DfC - WaHG - Provision and Delivery of Print Management and Graphic Design Services

Department for Communities DfC

This public procurement record has 4 releases in its history.

Award

18 Sep 2026 at 15:22

AwardUpdate

04 Sep 2026 at 18:22

Award

03 Sep 2026 at 13:52

Tender

08 Jun 2026 at 16:08

Summary of the contracting process

The Department for Communities in Northern Ireland procured a single supplier to provide print management and graphic design services supporting social security benefits and other departmental communications. The requirement covers printing and delivery of printed materials to locations in Northern Ireland and, occasionally, Great Britain, together with the creation and amendment of digital products in PDF format. Digital outputs may need to be full-colour, 300dpi and accessible under the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard. Services are provided on a call-off basis for departmental business areas, including materials issued to benefit claimants, employers and staff. The buying organisation is the Department for Communities, with procurement managed by CPD Supplies and Services Division in Belfast. The work is delivered across Northern Ireland, with occasional delivery elsewhere in Great Britain.

This procurement is complete and was awarded following an open procedure. Tenders were due by 7 July 2026, with enquiries accepted until 29 June 2026 and the award period ending on 17 July 2026. One bid was received. MINPRINT HOLDINGS LTD was awarded the contract on 2 September 2026, with a contract signed on 17 September 2026. The awarded and contracted value is £931,000 excluding VAT, or £1,117,200 including VAT. The contract runs from 5 October 2026 to 4 October 2029, with one possible extension of up to 24 months, subject to review and satisfactory performance. Evaluation weighted price at 60%, service delivery methodology at 12%, key personnel experience at 12%, social value at 10% and contract management at 6%. Additional call-off services may include collating claim packs, but are not guaranteed.

This award demonstrates established public-sector demand for an integrated print, distribution and digital design supplier supporting high-volume benefits communications. A credible competitor for a future requirement would need reliable print production and digital printing capability, dependable delivery across Northern Ireland and the ability to handle occasional Great Britain deliveries. It would also need graphic design expertise for creating and amending digital products, including accessible, full-colour 300dpi PDFs that meet WCAG 2.2 AA requirements. The evaluation shows that strong performance would depend on a practical service delivery methodology, experienced key personnel, robust contract management and demonstrable social value, alongside competitive pricing. Capability to assemble and collate claimant packs could provide an additional service line where instructed.

How relevant is this notice?

Notice Information

Notice Title

ID 6318340 - DfC - WaHG - Provision and Delivery of Print Management and Graphic Design Services

Notice Description

The Department for Communities (the Department) is responsible for the management of Social Security benefits, providing advice, information and help to the public and employers on the range of benefits and other services available. The Department provides services online and through a network of Jobs & Benefits Offices across Northern Ireland. The provision of printed and digital products is one of the main avenues through which the Department can fulfil this responsibility. The Department uses printed and digital products in various communications and instructions issued both within the Department and externally to benefit claimants. Scope of the Contract The Department requires a single Supplier for the provision and delivery of printed and digital products services on a Call-Off basis to support the operation of a range of business areas within the Department. The contract has 2 main areas: - The Provision and Delivery of Print materials to a specified location within Northern Ireland and on occasion outside of NI, in Great Britain. - The Creation (Graphic Design) and amending of digital products, providing them to the Department in pdf format, including 300dpi full colour Web Accessible pdf format when required. - To be Web Accessible, the product must comply with the Web Content Accessibility Guidelines (WCAG) 2.2 AA accessibility standard (WCAG 2.2); these guidelines are subject to change over time. Suppliers should refer to the Specification Schedule within the Tender Documents for full detail on the requirements of this contract

Lot Information

Lot 1

Options: The Supplier may be invited to quote for the collation of claim packs prior to their delivery. Some products are currently combined to make a pack which is sent in an envelope to a benefit claimant following delivery (e.g. the MA1 claim form, MA1 notes product, MA1 tables, MA1 BRE envelope are plastic wrapped to form the Maternity Allowance claim pack). The component parts of a claim pack are printed and invoiced separately. Before signing off any additional service, the Supplier, with the assistance of the Buyer, must produce a terms of reference (TOR), and provide a quote for the provision of the claim packs. The TOR and quote must be agreed and approved by the Buyer prior to the commencement of any additional services. The Buyer does not guarantee that any additional services will be required over the contract period, and additional services will only be paid for work carried out as instructed by the Buyer.

Renewal: Following the initial contract period, there is one potential extension period of up to 24 months. The optional extension period will be subject to review and satisfactory performance assessment by the Contracting Authority.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06b01b
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/088798-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79000000 - Business services: law, marketing, consulting, recruitment, printing and security

79800000 - Printing and related services

79810000 - Printing services

79811000 - Digital printing services

79820000 - Services related to printing

79822500 - Graphic design services

79823000 - Printing and delivery services

79824000 - Printing and distribution services

Notice Value(s)

Tender Value
£931,000 £500K-£1M
Lots Value
£931,000 £500K-£1M
Awards Value
£931,000 £500K-£1M
Contracts Value
£931,000 £500K-£1M

Notice Dates

Publication Date
18 Sep 20261 months ago
Submission Deadline
7 Jul 2026Expired
Future Notice Date
Not specified
Award Date
2 Sep 20261 months ago
Contract Period
5 Oct 2026 - 4 Oct 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Department for Communities DfC
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BELFAST
Postcode
BT2 7EG
Postcode Area
Northern Ireland
Country
Northern Ireland

Major Region (ITL 1)
TLN Northern Ireland
Basic Region (ITL 2)
TLN0 Northern Ireland
Small Region (ITL 3)
TLN06 Belfast
Delivery Location
TLN Northern Ireland

Local Authority
Belfast
Electoral Ward
Central
Westminster Constituency
Belfast South and Mid Down

Supplier Information

Number of Suppliers
1
Supplier Name

MINPRINT HOLDINGS LTD

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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