This public procurement record has 3 releases in its history.

Award

05 Aug 2026 at 11:40

Award

10 Jun 2026 at 14:08

Award

10 Jun 2026 at 08:22

Summary of the contracting process

GA Trains Limited has completed a direct award contract for the support and maintenance of ticket vending machines across its network, with Scheidt & Bachmann (UK) Limited as the supplier. This procurement falls under the industry category of services with a specific focus on the maintenance and repair of ticket-issuing machinery. The contract spans a period from 1st July 2026 to 30th June 2031, with provisions for extension up to three years. The procurement stage is at the award phase, and the process involves planned and reactive maintenance, life cycle management, Oyster and ITSO services, amongst others. The primary locations served include regions across London and the East of England, aligning with the special regime for utilities under the Procurement Act.

This tender provides significant growth opportunities for service businesses specialising in the maintenance of electronic ticketing systems. Companies with expertise in planned and reactive maintenance, application hosting, and payment solution services will find this contract particularly suitable due to the comprehensive service scope and potential for additional service adjustments, such as the incorporation of newly acquired ticket vending machines. The direct award approach leverages existing relationships for intellectual property complexities, which favours businesses that can establish and maintain exclusive supplier arrangements, emphasising the need for technical compatibility and continuity in high-value service contracts.

How relevant is this notice?

Notice Title

Ticket Vending Machines Support and Maintenance

Notice Description

GA Trains Limited (GATL) requires ongoing support and maintenance of their ticket vending machines (TVMs) at stations across its operating network. TVM's have been supplied and installed by Scheidt and Bachmann over time. The services to be provided under the agreement generally include but is not limited to: - Planned and reactive maintenance; - Life cycle management; - Oyster services; - ITSO services; - Managed application hosting; - P2PE solution; and - Software services. The contract permits amendment to quantities of the services should TVM's either be decommissioned or purchased during the term of the contract, including any renewal term.

Procurement Information

Direct award is justified under Schedule 5 Clauses 5 and 7 of the Procurement Act as GATL have an existing contract with the supplier, and a change of supplier would result in receiving incompatible services as only Scheidt and Bachmann can provide support and maintenance of the TVMs due to intellectual property rights.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06b154
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/074158-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services


CPV Codes

50316000 - Maintenance and repair of ticket-issuing machinery

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£27,947,336 £10M-£100M
Contracts Value
£27,947,336 £10M-£100M

Notice Dates

Publication Date
5 Aug 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
9 Jun 20262 months ago
Contract Period
30 Jun 2026 - 30 Jun 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
GA TRAINS LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E20 1EJ
Post Town
East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
Not specified

Local Authority
Newham
Electoral Ward
Stratford Olympic Park
Westminster Constituency
Stratford and Bow

Supplier Information

Number of Suppliers
1
Supplier Name

SCHEIDT & BACHMANN (UK

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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