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Special Educational Needs and Disabilities (SEND) Mediation and Disagreement Resolution Service

South Tyneside Borough Council

This public procurement record has 2 releases in its history.

Award

30 Sep 2026 at 13:03

UK7 - Contract Details Notice
Tender

10 Jun 2026 at 10:58

UK4 - Tender Notice
Summary of the contracting process

South Tyneside Borough Council commissioned an independent, impartial Special Educational Needs and Disabilities (SEND) mediation and disagreement resolution service. It is intended to help resolve disputes promptly and effectively between the Council and parents, carers, and young people aged 0–25. The service covers mediation and other disagreement resolution, combining relevant education, health and social work expertise. Delivery is for South Tyneside, in North East England. This is a specialist public service for suppliers experienced in supporting families and young people through disputes involving SEND provision and local authority decisions.

The procurement is complete and awarded following an open, below-threshold competition. BARNARDO'S was selected, and the contract was signed on 29 September 2026. The award value is £55,905 excluding VAT (£67,086 including VAT). The contract runs from 1 October 2026 to 30 September 2029, with options for two one-year extensions, potentially extending the period to 30 September 2031. The tender’s estimated value was £150,000 excluding VAT (£180,000 including VAT); this is distinct from the awarded contract value. It was a single-lot procurement, evaluated 60% on quality and 40% on price. The deadline for tender submissions was 2 July 2026 at 5pm.

This award shows South Tyneside Borough Council’s demand for a dedicated, independent SEND mediation and disagreement resolution service, rather than general legal advice or broad education support. A credible future competitor would need to demonstrate impartial mediation and practical skills in resolving disputes among a council, parents, carers and young people aged 0–25. Relevant understanding of SEND and the associated education, health and social care landscape would support a strong quality case, since quality carried more weight than price in this competition. The successful provider, BARNARDO'S, is a large voluntary and community-sector organisation, indicating the service was delivered by a supplier with substantial organisational capacity. Providers should be prepared to evidence reliable delivery and relevant specialist experience for a council-wide service.

How relevant is this notice?

Notice Information

Notice Title

Special Educational Needs and Disabilities (SEND) Mediation and Disagreement Resolution Service

Notice Description

The service to be provided is an independent and impartial Special Educational Needs and Disabilities (SEND) Mediation and Disagreement Resolution Service. The service aims to support the timely and effective resolution of disputes between the Council and parents, carers, and young people aged 0-25.

Lot Information

Lot 1

Renewal: Option to extend by 2 periods of 1 year each.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06b18b
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/092351-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Below threshold - open competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

80 - Education and training services

85 - Health and social work services

CPV Codes

79000000 - Business services: law, marketing, consulting, recruitment, printing and security

80000000 - Education and training services

85000000 - Health and social work services

Notice Value(s)

Tender Value
£150,000 £100K-£500K
Lots Value
£150,000 £100K-£500K
Awards Value
Not specified
Contracts Value
£55,905 Under £100K

Notice Dates

Publication Date
30 Sep 20262 weeks ago
Submission Deadline
2 Jul 2026Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Oct 2026 - 30 Sep 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
South Tyneside Borough Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SOUTH SHIELDS
Postcode
NE33 2RL
Postcode Area
Newcastle upon Tyne
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
TLC22 Tyneside
Local Authority
South Tyneside
Electoral Ward
Beacon and Bents
Westminster Constituency
South Shields

Supplier Information

Number of Suppliers
1
Supplier Name

Barnardo's

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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