This public procurement record has 2 releases in its history.

Award

14 Aug 2026 at 16:22

Award

11 Jun 2026 at 13:56

Summary of the contracting process

Citizen Housing Group Ltd commissioned a group-wide Windows and Doors Upgrade Programme covering the supply and installation of windows and doors. The work is classified as construction work, specifically window and door installation, for housing assets across the West Midlands. The requirement combines manufacture or supply with installation, making it relevant to contractors able to deliver planned replacement and upgrade works at multiple properties rather than standalone retail or domestic installations. Citizen Housing Group Ltd is based in Birmingham and is the public-sector buyer for the programme. The scope sits within the Efficiency East Midlands framework for Windows & Doors, Lot 2, which covers supply and installation activity.

The procurement is complete and the contract was awarded directly without competition under the Efficiency East Midlands Windows & Doors framework, using its supply and installation lot. Nationwide Windows Limited was selected on 1 August 2026 for an award with a gross value of £2,700,000. The signed contract is active, was signed on 11 August 2026, and has a gross value of £3,900,000. Its initial period runs from 11 August 2026 to 31 July 2028, with an optional 12-month extension to 31 July 2029. The buyer may increase the contract value in line with future programme budgets. Evaluation was conducted through the framework’s direct-award route rather than a competitive tender.

This award indicates recurring demand from Citizen Housing Group Ltd for a capable windows and doors supply-and-installation contractor serving housing properties across the West Midlands. A credible competitor for a future requirement would need to combine reliable product supply with installation capacity, programme management and the ability to coordinate work across a group-wide housing programme. The buyer’s performance measures show the operational standard expected: high customer satisfaction, effective complaints handling, conduct compliance, keeping appointments, adherence to the agreed programme, quality control and defect management, disciplined variation orders, and accurate invoicing within timescales. Suppliers already experienced in framework delivery, planned housing upgrades and resident-facing works would be well placed to demonstrate these capabilities.

How relevant is this notice?

Notice Title

Windows & Doors Upgrade Program

Notice Description

This procurement has been conducted via a direct award through the Efficiency East Midlands (EEM) framework for Windows & Doors, Lot 2 Supply & Installation of Windows & Doors. As per the Procurement Act's requirements, a transparency notice (attached to this notice), was published 11th June 2026.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06b2fd
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/077835-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Works
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

45 - Construction work


CPV Codes

45421130 - Installation of doors and windows

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£2,700,000 £1M-£10M
Contracts Value
£3,900,000 £1M-£10M

Notice Dates

Publication Date
14 Aug 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
11 Jun 20262 months ago
Contract Period
11 Aug 2026 - 31 Jul 2028 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
Citizen Housing Group Ltd
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BIRMINGHAM
Postcode
B37 7YN
Postcode Area
Birmingham
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG32 Solihull
Delivery Location
Not specified

Local Authority
Solihull
Electoral Ward
Bickenhill
Westminster Constituency
Meriden and Solihull East

Supplier Information

Number of Suppliers
1
Supplier Name

NATIONWIDE WINDOWS LIMITED

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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