Tender

Provision of Sheriff Officer Services - Highland

HIGHLAND COUNCIL

This public procurement record has 1 release in its history.

Tender

11 Jun 2026 at 15:26

Summary of the contracting process

The Highland Council is currently inviting tenders for the provision of Sheriff Officer services to support debt collection activities in Highland, UK. The process is in the tender stage, with a focus on collection agency services. The procurement is being conducted through an open procedure, departing from Inverness, and targets the services industry category under CPV code 79940000. Interested parties must submit their electronic applications by 13th July 2026, with the tender officially opening on the same date at 13:00. The contract encompasses a period of 1,800 days, with options for renewal up to a total of 24 months. The estimated contract value is £1,800,000. Businesses must ensure compliance with the legislative requirements and be registered with the Society of Messengers-At-Arms and Sheriff Officers to be eligible to compete.

This tender presents significant opportunities for businesses specialising in debt recovery and collection services. Given its substantial contract value and extended contract period, such firms can leverage this opportunity to expand their clientele and geographical reach within the public sector. Eligible companies should have the capability to operate within the Sheriffdom of Grampian, Highlands, and Islands and possess the necessary accreditations and quality management certifications such as ISO 9001. In particular, businesses that exhibit strong quality service provisions and competitive pricing strategies will have an edge given the award criteria weighting of 80% for quality and 20% for price. This tender is well-suited for established agencies seeking to enhance their portfolio in municipal debt recovery services.

Find more tenders on our Open Data Platform.
How relevant is this notice?

Notice Title

Provision of Sheriff Officer Services - Highland

Notice Description

The Highland Council are seeking the provision of Debt Collection Services to support the recovery of Council Tax, Non-Domestic Rates and Sundry Debts.

Lot Information

Lot 1

The Highland Council requires debt collection services to support the recovery of Council Tax, Non-Domestic Rates and Sundry Debts. All recovery activity must be undertaken in compliance with the relevant legislation and in accordance with the Council's instructions, policies, and procedures, with the aim of maximising collections while ensuring proportionality and lawful practice.

Renewal: Options up to a total of 24 months

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06b36a
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/055413-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79940000 - Collection agency services

Notice Value(s)

Tender Value
£1,800,000 £1M-£10M
Lots Value
£1,800,000 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
11 Jun 2026Today
Submission Deadline
13 Jul 20262 months to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
2031

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
HIGHLAND COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
INVERNESS
Postcode
IV3 5NX
Post Town
Inverness
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM2 Highlands and Islands
Small Region (ITL 3)
TLM20 Highlands and Islands
Delivery Location
TLM6 Highlands and Islands

Local Authority
Highland
Electoral Ward
Inverness West
Westminster Constituency
Inverness, Skye and West Ross-shire

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-06b36a-2026-06-11T16:26:01+01:00",
    "date": "2026-06-11T16:26:01+01:00",
    "ocid": "ocds-h6vhtk-06b36a",
    "description": "NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=834472. The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx. Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems. (SC Ref:834472) Download the ESPD document here: https://www.publiccontractsscotland.gov.uk/ESPD/ESPD_Download.aspx?id=834472",
    "initiationType": "tender",
    "tender": {
        "id": "HC/RSF/SO/2026",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "Provision of Sheriff Officer Services - Highland",
        "status": "active",
        "classification": {
            "scheme": "CPV",
            "id": "79940000",
            "description": "Collection agency services"
        },
        "mainProcurementCategory": "services",
        "description": "The Highland Council are seeking the provision of Debt Collection Services to support the recovery of Council Tax, Non-Domestic Rates and Sundry Debts.",
        "value": {
            "amount": 1800000,
            "currency": "GBP"
        },
        "lots": [
            {
                "id": "1",
                "description": "The Highland Council requires debt collection services to support the recovery of Council Tax, Non-Domestic Rates and Sundry Debts. All recovery activity must be undertaken in compliance with the relevant legislation and in accordance with the Council's instructions, policies, and procedures, with the aim of maximising collections while ensuring proportionality and lawful practice.",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Quality",
                            "type": "quality",
                            "description": "80"
                        },
                        {
                            "type": "price",
                            "description": "20"
                        }
                    ]
                },
                "value": {
                    "amount": 1800000,
                    "currency": "GBP"
                },
                "contractPeriod": {
                    "durationInDays": 1800
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "Options up to a total of 24 months"
                },
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": false,
                "status": "active"
            }
        ],
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "79940000",
                        "description": "Collection agency services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKM6"
                    }
                ],
                "deliveryLocation": {
                    "description": "Inverness"
                },
                "relatedLot": "1"
            }
        ],
        "submissionMethod": [
            "electronicSubmission"
        ],
        "submissionMethodDetails": "https://www.publiccontractsscotland.gov.uk/",
        "communication": {
            "atypicalToolUrl": "https://www.publiccontractsscotland.gov.uk"
        },
        "selectionCriteria": {
            "criteria": [
                {
                    "type": "suitability",
                    "description": "Question 4A2. Tenderers must be members of the Society of Messengers-At-Arms and Sheriff Officers (SMASO). Tenderers are required to be registered to the SMASO and adhere to its Code of Conduct. Sheriff Officers and Messengers-At-Arms must be commissioned to operate in the Sheriffdom of Grampian, Highlands, and Islands.",
                    "appliesTo": [
                        "supplier"
                    ]
                },
                {
                    "type": "economic",
                    "description": "Question 4B1 - Tenderer must provide general annual turnover details for the last 3 financial years. Question 4B5 - Must hold or commit to hold the below insurance levels. The Council will undertake financial probity checks using an independent credit reference agency, CreditSafe. Where a Tenderer's credit report indicates a risk rating of Moderate to Very High Risk, the Tenderer will be afforded the opportunity to submit additional supporting information. Where such information is not deemed sufficient, to the satisfaction of the Council, to mitigate the identified risk, the Tenderer shall be assessed as failing this requirement and will be disqualified from the procurement process.",
                    "minimum": "Question 4B5 Tenderers are required to hold, or commit to obtaining prior to the commencement of any subsequently awarded contract, the types of insurance indicated below. Minimum insurance levels to be held throughout the duration of the contract with the Council, policies with a minimum indemnity limit per claim including: - Employers Liability Insurance to the value of GBP 5,000,000 (for each & every occurrence) - Public Liability (Third Party) Insurance to the value of GBP 5,000,000 (for each & every occurrence) - Professional Indemnity Insurance to the value of GBP 2,000,000 (in the aggregate) Where a Tenderer does not hold or commit to obtaining the types and levels of insurance indicated the Council will exclude the Tenderer from the competition.",
                    "appliesTo": [
                        "supplier"
                    ]
                },
                {
                    "type": "technical",
                    "description": "Question 4A2 - Ability to operate in the Sheriffdom of Grampian, Highlands, and Islands. - Must be a member of the Society of Messengers-At-Arms and Sheriff Officers (SMASO) The Tenderer must confirm that staff proposed for delivery of the Contract hold all mandatory qualifications, registrations or accreditations required by law or industry standards to perform the Services. Question 4D.1 The Tenderer must confirm that they operate appropriate quality management procedures proportionate to the Contract, such as ISO 9001 certification or equivalent internal quality management arrangements. -The Tenderer must confirm compliance with all applicable environmental legislation relevant to the performance of the Contract and confirm that no breaches have occurred within the last three years.",
                    "minimum": "Question 4A2 - - Sheriff officer and Messenger-At-Arms being commissioned to operate in the Sheriffdom of Grampian, Highlands, and Islands. - Membership of Society of Messengers-At-Arms and Sheriff Officers (SMASO) Confirm that staff proposed for delivery of the Contract hold all mandatory qualifications, registrations or accreditations required by law or industry standards to perform the Services. -Confirmation that they operate appropriate quality management procedures proportionate to the Contract, such as ISO 9001 certification or equivalent internal quality management arrangements. - Confirmation of compliance with all applicable environmental legislation relevant to the performance of the Contract and confirm that no breaches have occurred within the last three years.",
                    "appliesTo": [
                        "supplier"
                    ]
                }
            ]
        },
        "otherRequirements": {
            "requiresStaffNamesAndQualifications": true
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "coveredBy": [
            "GPA"
        ],
        "tenderPeriod": {
            "endDate": "2026-07-13T12:00:00+01:00"
        },
        "submissionTerms": {
            "languages": [
                "en"
            ],
            "bidValidityPeriod": {
                "durationInDays": 120
            }
        },
        "awardPeriod": {
            "startDate": "2026-07-13T13:00:00+01:00"
        },
        "bidOpening": {
            "date": "2026-07-13T13:00:00+01:00",
            "address": {
                "streetAddress": "Aberdeen"
            }
        },
        "hasRecurrence": true,
        "contractTerms": {
            "hasElectronicOrdering": true,
            "electronicInvoicingPolicy": "allowed",
            "hasElectronicPayment": true
        },
        "recurrence": {
            "description": "2031"
        }
    },
    "parties": [
        {
            "id": "GB-FTS-180469",
            "name": "Highland Council",
            "identifier": {
                "legalName": "Highland Council"
            },
            "address": {
                "streetAddress": "Glenurquhart Road",
                "locality": "Inverness",
                "region": "UKM6",
                "postalCode": "IV3 5NX",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "telephone": "+44 1467530600",
                "email": "gavin.munro@highland.gov.uk",
                "url": "https://www.publiccontractsscotland.gov.uk/"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.highland.gov.uk",
                "buyerProfile": "https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00045",
                "classifications": [
                    {
                        "id": "REGIONAL_AUTHORITY",
                        "scheme": "TED_CA_TYPE",
                        "description": "Regional or local authority"
                    },
                    {
                        "id": "01",
                        "scheme": "COFOG",
                        "description": "General public services"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-133174",
            "name": "Inverness Sherriff Court",
            "identifier": {
                "legalName": "Inverness Sherriff Court"
            },
            "address": {
                "streetAddress": "The Castle",
                "locality": "Inverness",
                "postalCode": "IV2 3EG",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "telephone": "+44 1463230782"
            },
            "roles": [
                "reviewBody"
            ]
        }
    ],
    "buyer": {
        "id": "GB-FTS-180469",
        "name": "Highland Council"
    },
    "links": [
        {
            "rel": "canonical",
            "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000834472"
        }
    ],
    "language": "en"
}