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Housing Repairs and Maintenance Framework

Metropolitan borough of Bury

This public procurement record has 1 release in its history.

Tender

11 Jun 2026 at 16:38

UK4 - Tender Notice
Summary of the contracting process

The Metropolitan Borough of Bury has initiated a public procurement process to establish a Housing Repairs and Maintenance Framework, aimed at managing and maintaining about 8,500 residential properties. This framework encompasses a range of services, including responsive, planned, and cyclical maintenance to ensure safety and statutory compliance. The framework is divided into two main lots: Lot 1 covers general building works, while Lot 2 focuses on specialist services. The procurement process is at the tender stage, with a tender deadline set for 16 July 2026. The framework's contract period is slated to begin on 1 December 2026 and conclude on 30 November 2030, with a competitive flexible procedure for contractor selection. The procurement's open method encourages competition and selection based on quality criteria, making it an attractive opportunity for qualified firms.

This tender presents significant business opportunities, especially for companies capable of delivering high-quality maintenance services across a broad range of disciplines. Businesses well-suited to compete include those specialising in general building services, such as joinery, plastering, and roofing, as well as niche contractors in fields like electrical repairs, drainage, and glazing. Small and medium-sized enterprises (SMEs) are particularly encouraged to apply, given the competitive nature of the procedure. Successful participation could lead to a sustained partnership for delivering services under this contract, offering a stable revenue stream over the four-year term and enhancing the company’s reputation within the public sector. This contract not only promises business growth but also offers the opportunity to contribute to community well-being by ensuring housing safety and quality.

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Notice Information

Notice Title

Housing Repairs and Maintenance Framework

Notice Description

Bury Council is seeking to establish a Housing Repairs and Maintenance Framework to support the management and upkeep of approximately 8,500 residential properties. The framework will deliver a comprehensive range of responsive, planned (including capital works) and cyclical maintenance services to ensure that all properties are safe, compliant with statutory requirements, and maintained to a high standard for tenants. Bury Council is committed to delivering a customer-focused service, with performance measured against defined service levels including emergency, urgent, and routine response times, first-time fix rates, tenant satisfaction, and compliance targets The framework will operate in accordance with the Council's service standards, including 24-hour emergency response, urgent repairs within 5 working days, routine repairs within 20 working days, and delivery of planned works within agreed programmes (typically up to 50 working days), alongside a 24/7/365 emergency call-out provision. Performance will be actively monitored against key performance indicators, including first-time fix rates, average response times, and tenant satisfaction levels exceeding 90%, ensuring a high-quality and efficient service across the housing portfolio. The Framework is structured into two Lots to reflect the scope and complexity of services required. Lot 1 - General Builders will provide an integrated, end-to-end service covering day-to-day responsive repairs, void property works, planned, cyclical maintenance and some capital works. This includes internal and external fabric repairs, joinery, plastering, roofing, kitchens and bathrooms, flooring, and associated external works. Contractors under this lot will be required to deliver multi-trade services and manage works across both occupied and void properties, ensuring timely turnaround and minimal disruption to residents. Lot 2 - Specialist Contractors is divided into nine sub-lots, each providing specialist expertise to support the wider maintenance programme. Covering responsive repairs, void property works, planned, cyclical maintenance and some capital works. These sub-lots include aids and adaptations, drainage, electrical, glazing, painting and decorating, pest control, roofing, scaffolding, and specialist flooring (including carpets). This structure enables Bury Council to appoint suitably qualified and experienced contractors for discrete workstreams, ensuring compliance with relevant standards and best practice while maintaining flexibility and value for money in service delivery. The overarching objective of the Framework is to establish a reliable, high-performing supply chain capable of delivering responsive and planned maintenance services that meet the Authority's operational needs, regulatory obligations, and customer service expectations. Scope includes, but is not limited to Housing Repairs and Maintenance services to 8,500 properties (domestic and commercial) in the Metropolitan Borough of Bury Lot 1 - General Builders (appointment of 2 contractors) * General Building Works (internal & external) * Joinery & Carpentry * Plastering & Tiling * Roofing Repairs & Maintenance * Void Property Works * Flooring Repairs * Kitchen & Bathroom repairs and works * Ground Maintenance Lot 2 - Specialist Service Contractors (appointment of 2 contractors per sub lot) * 2a - Aids & Adaptions * 2b - Drainage & Gutter Cleaning * 2c - Electrical Repairs & Installations * 2d - Glazing & Window Repairs * 2e - Painting & Decorating * 2f - Pest Control * 2g - Roofing Contractor * 2h - Scaffolding * 2i - Flooring The Authority intends to invite up to six (6) Candidates per Lot to tender. For the avoidance of doubt, each of the Lots forming part of Lot 2 (Specialist Services), including Lots 2a to 2h, will be evaluated and shortlisted independently, and the maximum number of Candidates invited to tender will apply to each Lot individually. Where the number of suitably qualified Candidates exceeds this number for any Lot, Candidates will be ranked in accordance with the published selection criteria and the highest scoring Candidates for that Lot will be invited to tender. The Authority reserves the right to invite a greater number of Candidates (up to a maximum of ten (10) per Lot) where this is considered appropriate to ensure effective competition.

Lot Information

General Builders

Lot 1 - General Builders (appointment of 2 contractors) General Builders will provide an integrated, end-to-end service covering day-to-day responsive repairs, void property works, planned, cyclical maintenance and some capital works * General Building Works (internal & external) * Joinery & Carpentry * Plastering & Tiling * Roofing Repairs & Maintenance * Void Property Works * Flooring Repairs * Kitchen & Bathroom repairs and works * Ground Maintenance

Specialist Services Contractors - Aids & Adaptions

Lot 2 - Specialist Service Contractors (appointment of 2 contractors per sub lot) Covers responsive repairs, void property works, planned, cyclical maintenance and some capital works * 2a - Aids & Adaptions

Drainage & Gutter Cleaning

Lot 2 - Specialist Service Contractors (appointment of 2 contractors per sub lot) Covers responsive repairs, void property works, planned, cyclical maintenance and some capital works * 2b - Drainage & Gutter Cleaning

Electrical Repairs & Installations

Lot 2 - Specialist Service Contractors (appointment of 2 contractors per sub lot) Covers responsive repairs, void property works, planned, cyclical maintenance and some capital works * 2c - Electrical Repairs & Installations

Glazing & Window Repairs

Lot 2 - Specialist Service Contractors (appointment of 2 contractors per sub lot) Covers responsive repairs, void property works, planned, cyclical maintenance and some capital works * 2d - Glazing & Window Repairs

Painting & Decorating

Lot 2 - Specialist Service Contractors (appointment of 2 contractors per sub lot) Covers responsive repairs, void property works, planned, cyclical maintenance and some capital works * 2e - Painting & Decorating

Pest Control

Lot 2 - Specialist Service Contractors (appointment of 2 contractors per sub lot) Covers responsive repairs, void property works, planned, cyclical maintenance and some capital works * 2f - Pest Control

Roofing Contractor

Lot 2 - Specialist Service Contractors (appointment of 2 contractors per sub lot) Covers responsive repairs, void property works, planned, cyclical maintenance and some capital works * 2g - Roofing Contractor

Scaffolding

Lot 2 - Specialist Service Contractors (appointment of 2 contractors per sub lot) Covers responsive repairs, void property works, planned, cyclical maintenance and some capital works * 2h - Scaffolding

Flooring

Lot 2 - Specialist Service Contractors (appointment of 2 contractors per sub lot) Covers responsive repairs, void property works, planned, cyclical maintenance and some capital works * 2i - Flooring

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06b371
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/055422-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services

CPV Codes

50000000 - Repair and maintenance services

Notice Value(s)

Tender Value
£16,000,000 £10M-£100M
Lots Value
£16,000,000 £10M-£100M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
11 Jun 20263 months ago
Submission Deadline
16 Jul 2026Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Dec 2026 - 30 Nov 2030 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Metropolitan borough of Bury
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BURY
Postcode
BL9 0SW
Postcode Area
Bolton
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD37 Greater Manchester North East
Delivery Location
TLD North West (England)
Local Authority
Bury
Electoral Ward
Bury East
Westminster Constituency
Bury North

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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