Natterbox renewal | D3 Tenders

Notice Information

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Notice Title

Natterbox renewal

Notice Description

Renewal of Natterbox cloud-based telephony for the Customer Support

Notice Details

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Publication & Lifecycle

Open Contracting ID: ocds-h6vhtk-06b372
Publication Source: Find A Tender Service
Latest Notice: https://www.find-tender.service.gov.uk/Notice/055423-2026
Current Stage: Award
All Stages: Award

Procurement Classification

Notice Type: UK7 - Contract Details Notice
Procurement Type: Standard
Procurement Category: Goods
Procurement Method: Direct
Procurement Method Details: Below threshold - without competition
Tender Suitability: Not specified
Awardee Scale: Large

Common Procurement Vocabulary (CPV)

CPV Divisions: 48 - Software package and information systems
CPV Codes: 48810000 - Information systems

Notice Value(s)

Tender Value: Not specified
Lots Value: Not specified
Awards Value: Not specified
Contracts Value: £93,861 Under £100K

Notice Dates

Publication Date: 11 Jun 20261 weeks ago
Submission Deadline: Not specified
Future Notice Date: Not specified
Award Date: 30 Mar 20262 months ago
Contract Period: 17 May 2026 - 17 May 2027 6-12 months
Recurrence: Not specified

Notice Status

Tender Status: Complete
Lots Status: Complete
Awards Status: Active
Contracts Status: Active

Buyer & Supplier

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Contracting Authority (Buyer)

Main Buyer: UK RESEARCH & INNOVATION (UKRI)
Contact Name: Available with D3 Tenders Premium →
Contact Email: Available with D3 Tenders Premium →
Contact Phone: Available with D3 Tenders Premium →

Buyer Location

Locality: SWINDON, WILTSHIRE
Postcode: SN2 1FL
Post Town: Swindon
Country: England
Major Region (ITL 1): TLK South West (England)
Basic Region (ITL 2): TLK7 Gloucestershire and Wiltshire
Small Region (ITL 3): TLK71 Swindon
Delivery Location: Not specified
Local Authority: Swindon
Electoral Ward: Rodbourne Cheney
Westminster Constituency: Swindon North

Supplier Information

Number of Suppliers: 1
Supplier Name: NATTERBOX

Further Information

Notice Documents

https://www.find-tender.service.gov.uk/Notice/055423-2026
11th June 2026 - Contract details notice on Find a Tender

Notice URLs

Open Contracting Data Standard (OCDS)

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JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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