The Provision of a Loan Administration System

Notice Information

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Notice Title

Notice Description

This notice is being published to advise the market that the Development Bank of Wales intends to award a contract to Pancredit Systems to continue with the provision of a Loan Administration System ('LAS') to manage its SME loan portfolio.

Procurement Information

A direct award is justified under Section 41 and Schedule 5 of the Procurement Act 2023, on the basis that a change in supplier would result in services that are incompatible with DBW's existing systems, and that the resulting integration challenges would give rise to disproportionate technical and operational difficulties. DBW's loan administration solution forms part of an embedded and highly integrated financial ecosystem, underpinning repayment processing and payment-enabled operational workflows. The current system is tightly coupled with existing infrastructure, including repayment processes, APIs and back-office systems, and supports core operational activity. Introducing a replacement supplier would necessitate significant redevelopment and reconfiguration, including: Redesign of existing processes and system architecture Rebuilding and testing of integrations (including APIs) Re-engineering of back-office systems This would require substantial internal and external resource, including specialist capability not currently held in-house, resulting in additional cost and delivery risk. A change in supplier would also create material operational risk, including: Potential service disruption during migration Risk to payment processing continuity, impacting revenue collection and customer experience Requirement for dual running, cutover planning and stabilisation support, increasing operational burden Extensive staff retraining and process transition activity These impacts arise directly from replacing an integrated, business-critical service, rather than switching a standalone or self-contained product. Any interruption or degradation in payment processing would present a significant risk to operational continuity, particularly where timely payment acceptance is integral to service delivery and DBW's ability to meet its obligations. The incumbent solution is proven in service, supports operational stability, and ensures continuity of critical payment-enabled processes. On this basis, a change in supplier would result in disproportionate technical and operational difficulties, satisfying the criteria set out in Schedule 5.

Notice Details

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Publication & Lifecycle

Open Contracting ID: ocds-h6vhtk-06b414
Publication Source: Find A Tender Service
Latest Notice: https://www.find-tender.service.gov.uk/Notice/058025-2026
Current Stage: Award
All Stages: Award

Procurement Classification

Notice Type: UK6 - Contract Award Notice
Procurement Type: Standard
Procurement Category: Services
Procurement Method: Direct
Procurement Method Details: Direct award
Tender Suitability: Not specified
Awardee Scale: Large

Common Procurement Vocabulary (CPV)

CPV Divisions: 66 - Financial and insurance services
CPV Codes: 66000000 - Financial and insurance services

Notice Value(s)

Tender Value: Not specified
Lots Value: Not specified
Awards Value: £2,202,930 £1M-£10M
Contracts Value: Not specified

Notice Dates

Publication Date: 19 Jun 20265 days ago
Submission Deadline: Not specified
Future Notice Date: Not specified
Award Date: 31 May 20263 weeks ago
Contract Period: 30 Jun 2026 - 30 Jun 2031 Over 5 years
Recurrence: Not specified

Notice Status

Tender Status: Complete
Lots Status: Complete
Awards Status: Pending
Contracts Status: Not Specified

Buyer & Supplier

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Contracting Authority (Buyer)

Main Buyer: DEVELOPMENT BANK OF WALES
Contact Name: Available with D3 Tenders Premium →
Contact Email: Available with D3 Tenders Premium →
Contact Phone: Available with D3 Tenders Premium →

Buyer Location

Locality: CARDIFF
Postcode: CF10 4BZ
Post Town: Cardiff
Country: Wales
Major Region (ITL 1): TLL Wales
Basic Region (ITL 2): TLL5 South East Wales
Small Region (ITL 3): TLL52 Cardiff and Vale of Glamorgan
Delivery Location: Not specified
Local Authority: Cardiff
Electoral Ward: Butetown
Westminster Constituency: Cardiff South and Penarth

Supplier Information

Number of Suppliers: 1
Supplier Name: PANCREDIT SYSTEMS

Further Information

Notice Documents

https://www.find-tender.service.gov.uk/Notice/058025-2026
19th June 2026 - Contract award notice on Find a Tender
https://www.find-tender.service.gov.uk/Notice/055704-2026
12th June 2026 - Transparency notice on Find a Tender

Notice URLs

Open Contracting Data Standard (OCDS)

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JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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