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The Provision of a Loan Administration System

Development Bank of Wales

This public procurement record has 3 releases in its history.

Award

26 Jun 2026 at 15:49

UK7 - Contract Details Notice
Award

19 Jun 2026 at 12:34

UK6 - Contract Award Notice
Award

12 Jun 2026 at 13:14

UK5 - Transparency Notice
Summary of the contracting process

The Development Bank of Wales, located in Cardiff, has recently completed the procurement process for the provision of a Loan Administration System (LAS) under a direct award contract. This contract, valued at £2,203,930 (gross £2,643,516 GBP), has been awarded to Pancredit Systems Ltd, ensuring the continued management of the Development Bank of Wales' SME loan portfolio. The decision to employ a direct award under the Procurement Act 2023 highlights the technical and operational challenges that would arise from changing suppliers due to the system's deep integration with existing financial infrastructures. The contract, which commenced on 25th June 2026, will run until 31st May 2036 and is situated under the financial and insurance services category, primarily covering the UK region.

This tender presents significant opportunities for businesses specialising in financial solutions and loan management systems, particularly those capable of delivering integrated services without major disruptions to existing operations. The direct award indicates a demand for organisations that can offer bespoke technology solutions that align seamlessly with existing technical ecosystems. Large-scale enterprises with experience in handling complex, embedded financial services, capable of ensuring seamless continuity and operational stability, will find themselves well-suited to engage in similar opportunities that may arise from the Development Bank of Wales and potentially other financial institutions within the public sector.

How relevant is this notice?

Notice Information

Notice Title

The Provision of a Loan Administration System

Notice Description

This notice is being published to advise the market that the Development Bank of Wales has signed a contract with Pancredit Systems Limited to continue with the provision of a Loan Administration System ('LAS') to manage its SME loan portfolio.

Procurement Information

A direct award is justified under Section 41 and Schedule 5 of the Procurement Act 2023, on the basis that a change in supplier would result in services that are incompatible with DBW's existing systems, and that the resulting integration challenges would give rise to disproportionate technical and operational difficulties. DBW's loan administration solution forms part of an embedded and highly integrated financial ecosystem, underpinning repayment processing and payment-enabled operational workflows. The current system is tightly coupled with existing infrastructure, including repayment processes, APIs and back-office systems, and supports core operational activity. Introducing a replacement supplier would necessitate significant redevelopment and reconfiguration, including: Redesign of existing processes and system architecture Rebuilding and testing of integrations (including APIs) Re-engineering of back-office systems This would require substantial internal and external resource, including specialist capability not currently held in-house, resulting in additional cost and delivery risk. A change in supplier would also create material operational risk, including: Potential service disruption during migration Risk to payment processing continuity, impacting revenue collection and customer experience Requirement for dual running, cutover planning and stabilisation support, increasing operational burden Extensive staff retraining and process transition activity These impacts arise directly from replacing an integrated, business-critical service, rather than switching a standalone or self-contained product. Any interruption or degradation in payment processing would present a significant risk to operational continuity, particularly where timely payment acceptance is integral to service delivery and DBW's ability to meet its obligations. The incumbent solution is proven in service, supports operational stability, and ensures continuity of critical payment-enabled processes. On this basis, a change in supplier would result in disproportionate technical and operational difficulties, satisfying the criteria set out in Schedule 5.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06b414
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/060485-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services

CPV Codes

66000000 - Financial and insurance services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£2,202,930 £1M-£10M
Contracts Value
£2,202,930 £1M-£10M

Notice Dates

Publication Date
26 Jun 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
1 Jun 20262 months ago
Contract Period
25 Jun 2026 - 31 May 2036 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Development Bank of Wales
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CARDIFF
Postcode
CF10 4BZ
Postcode Area
Cardiff
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL52 Cardiff and Vale of Glamorgan
Delivery Location
Not specified
Local Authority
Cardiff
Electoral Ward
Butetown
Westminster Constituency
Cardiff South and Penarth

Supplier Information

Number of Suppliers
1
Supplier Name

Pancredit Systems Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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