Planning

Ask AI

Ask AI about this notice

Summarise, research or assess it with AI

Open in ChatGPT
OpenAI's assistant
Open in Claude
Anthropic's assistant
Open in Perplexity
Answer engine, cites sources
Open in Google AI Mode
Google's AI search
View Markdown
Share

Share this notice

Send this contract to a colleague

Email
Send a link by email
WhatsApp
Share in a WhatsApp chat
LinkedIn
Post to your network
Microsoft Teams
Share to a Teams chat

Automation Platform

HM REVENUE & CUSTOMS

This public procurement record has 2 releases in its history.

PlanningUpdate

16 Jun 2026 at 09:59

UK2 - Preliminary Market Engagement Notice
Planning

15 Jun 2026 at 14:35

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

HM Revenue & Customs (HMRC) is planning a procurement process for an "Automation Platform" project aimed at implementing a Commercial Off-the-Shelf (COTS) automated regression testing solution native to ServiceNow. This opportunity falls under the Software package and information systems industry category and is situated in the United Kingdom. The process is currently in the planning stage, with a market engagement session scheduled on 22nd June 2026. Interested suppliers must register by 19th June 2026. The procurement process involves services above threshold and is suitable for SMEs, with the contract period expected to commence on 12th August 2026 and end on 11th August 2029.

This tender provides numerous business growth opportunities, especially for companies specialising in software package systems and IT consulting services. The project aims to automate and enhance regression testing processes which demand expertise in software development and deployment. Businesses that are skilled in providing efficient IT solutions, particularly those familiar with ServiceNow environments, are well-suited to engage in this procurement process. Participation in the market engagement session will allow suppliers to showcase their capabilities and gain valuable insights into HMRC's requirements, paving the way for potential collaboration.

How relevant is this notice?

Notice Information

Notice Title

Automation Platform

Notice Description

HMRC are considering the implementation (provide and configure) of a COTS (Commercial Off-the-Shelf) automated regression testing solution that is native to ServiceNow. The solution should automate regression testing across multiple environments, automate documentation and handover steps, reduce rework and enable faster and more reliable deployment processes. As part of this effort, HMRC are looking to engage with the market to better understand supplier capabilities in this space. Suppliers are invited to attend an early market engagement session to gain insight into the requirements and participate in a capability-scan exercise. Please note, this is a Request for Information (RFI), serving to inform about upcoming market engagement, and not a tendering opportunity.

Planning Information

The session will be held from 15:00-15:40 on Monday 22nd June 2026 on Microsoft Teams. Suppliers looking to attend should email joseph.stelling@hmrc.gov.uk, declaring their intention to attend and providing: • Company Name • Companies House Number • The names and email addresses for up to two attendees (please note that AI notetakers will not be allowed to attend) Registration closes at 17:00 this Friday 19th June 2026. Companies that have contacted the above email address and provided the required details before this time will receive Microsoft Teams invitations to the event by 12:00 on Monday 22nd June 2026.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06b53a
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/056511-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
16 Jun 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
19 Jun 2026Expired
Award Date
Not specified
Contract Period
11 Aug 2026 - 11 Aug 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
HM REVENUE & CUSTOMS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1A 2BQ
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-06b53a-2026-06-16T10:59:27+01:00",
    "date": "2026-06-16T10:59:27+01:00",
    "ocid": "ocds-h6vhtk-06b53a",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PVMW-8599-JZNJ",
            "name": "HM Revenue & Customs",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PVMW-8599-JZNJ"
            },
            "address": {
                "streetAddress": "100 Parliament Street",
                "locality": "London",
                "postalCode": "SW1A 2BQ",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKI32"
            },
            "contactPoint": {
                "email": "joseph.stelling@hmrc.gov.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "publicAuthorityCentralGovernment",
                        "scheme": "UK_CA_TYPE",
                        "description": "Public authority - central government"
                    }
                ]
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PVMW-8599-JZNJ",
        "name": "HM Revenue & Customs"
    },
    "planning": {
        "milestones": [
            {
                "id": "engagement",
                "type": "engagement",
                "description": "The session will be held from 15:00-15:40 on Monday 22nd June 2026 on Microsoft Teams. Suppliers looking to attend should email joseph.stelling@hmrc.gov.uk, declaring their intention to attend and providing: * Company Name * Companies House Number * The names and email addresses for up to two attendees (please note that AI notetakers will not be allowed to attend) Registration closes at 17:00 this Friday 19th June 2026. Companies that have contacted the above email address and provided the required details before this time will receive Microsoft Teams invitations to the event by 12:00 on Monday 22nd June 2026.",
                "dueDate": "2026-06-19T23:59:59+01:00",
                "status": "scheduled"
            }
        ],
        "documents": [
            {
                "id": "056293-2026",
                "documentType": "marketEngagementNotice",
                "noticeType": "UK2",
                "description": "Preliminary market engagement notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/056293-2026",
                "datePublished": "2026-06-15T15:35:15+01:00",
                "format": "text/html"
            },
            {
                "id": "056511-2026",
                "documentType": "marketEngagementNotice",
                "noticeType": "UK2",
                "description": "Preliminary market engagement notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/056511-2026",
                "datePublished": "2026-06-16T10:59:27+01:00",
                "format": "text/html"
            }
        ]
    },
    "tender": {
        "id": "SR3038560815",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Automation Platform",
        "description": "HMRC are considering the implementation (provide and configure) of a COTS (Commercial Off-the-Shelf) automated regression testing solution that is native to ServiceNow. The solution should automate regression testing across multiple environments, automate documentation and handover steps, reduce rework and enable faster and more reliable deployment processes. As part of this effort, HMRC are looking to engage with the market to better understand supplier capabilities in this space. Suppliers are invited to attend an early market engagement session to gain insight into the requirements and participate in a capability-scan exercise. Please note, this is a Request for Information (RFI), serving to inform about upcoming market engagement, and not a tendering opportunity.",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "48000000",
                        "description": "Software package and information systems"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72000000",
                        "description": "IT services: consulting, software development, Internet and support"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UK",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UK",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "mainProcurementCategory": "services",
        "aboveThreshold": true,
        "lots": [
            {
                "id": "1",
                "suitability": {
                    "sme": true
                },
                "contractPeriod": {
                    "startDate": "2026-08-12T00:00:00+01:00",
                    "endDate": "2029-08-11T23:59:59+01:00"
                },
                "status": "planning"
            }
        ],
        "status": "planning",
        "amendments": [
            {
                "id": "056511-2026",
                "description": "Correction of the year the market engagement will take place in from 2027 to 2026."
            }
        ]
    },
    "language": "en"
}