Microsoft Unified Support Service

Notice Information

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Notice Title

Notice Description

The contract renewal is for Microsoft unified Support service which is a heightened level of support for all Microsoft products. Anchor has invested heavily in Microsoft products and this renewal of support is necessary as it covers all of Anchor's Azure and O365 products from the supplier.

Procurement Information

The direct award justification is to allow Anchor to award a public contract to an existing supplier who supplies core IT services and software, as an 'extension' to existing services. Concerns the supply of services by the existing supplier which are intended as an extension to existing services:- a. A change in supplier would result in services that are different from or incompatible with, existing goods, services or works b. The difference or incompatibility would result in disproportionate technical difficulties in operations or maintenance. Microsoft are the only supplier to offer this level of direct support and thus a different supplier would be incompatible and would result in disproportionate technical difficulties in maintenance of our extensive Microsoft estate. This is an essential component to provide Microsoft support, any problems that could not be escalated to Microsoft and receive the appropriate level of support could impact Anchor operations reliant on Microsoft systems and thus have significant cost impact. Contract renewal is annually (at Microsoft's request) and is likely to be required for the foreseeable future as Anchor is unlikely to move away from Microsoft products.

Notice Details

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Publication & Lifecycle

Open Contracting ID: ocds-h6vhtk-06b583
Publication Source: Find A Tender Service
Latest Notice: https://www.find-tender.service.gov.uk/Notice/056474-2026
Current Stage: Award
All Stages: Award

Procurement Classification

Notice Type: UK6 - Contract Award Notice
Procurement Type: Standard
Procurement Category: Services
Procurement Method: Direct
Procurement Method Details: Direct award
Tender Suitability: Not specified
Awardee Scale: Large

Common Procurement Vocabulary (CPV)

CPV Divisions: 72 - IT services: consulting, software development, Internet and support
CPV Codes: 72261000 - Software support services

Notice Value(s)

Tender Value: Not specified
Lots Value: Not specified
Awards Value: £192,801 £100K-£500K
Contracts Value: Not specified

Notice Dates

Publication Date: 16 Jun 20261 weeks ago
Submission Deadline: Not specified
Future Notice Date: Not specified
Award Date: 15 Jun 20261 weeks ago
Contract Period: 25 Jun 2026 - 25 Jun 2027 6-12 months
Recurrence: Not specified

Notice Status

Tender Status: Complete
Lots Status: Complete
Awards Status: Pending
Contracts Status: Not Specified

Buyer & Supplier

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Contracting Authority (Buyer)

Main Buyer: ANCHOR HANOVER GROUP
Contact Name: Available with D3 Tenders Premium →
Contact Email: Available with D3 Tenders Premium →
Contact Phone: Available with D3 Tenders Premium →

Buyer Location

Locality: BRADFORD
Postcode: BD1 2ST
Post Town: Bradford
Country: England
Major Region (ITL 1): TLE Yorkshire and The Humber
Basic Region (ITL 2): TLE4 West Yorkshire
Small Region (ITL 3): TLE41 Bradford
Delivery Location: Not specified
Local Authority: Bradford
Electoral Ward: City
Westminster Constituency: Bradford West

Supplier Information

Number of Suppliers: 1
Supplier Name: MICROSOFT

Further Information

Notice Documents

https://www.find-tender.service.gov.uk/Notice/056474-2026
16th June 2026 - Contract award notice on Find a Tender
https://www.find-tender.service.gov.uk/Notice/056439-2026
16th June 2026 - Transparency notice on Find a Tender

Notice URLs

Open Contracting Data Standard (OCDS)

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JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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