Leadership Development to Support Engagement and Learning for Harmed Families

Notice Information

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Notice Title

Leadership Development to Support Engagement and Learning for Harmed Families

Notice Description

NHS England is seeking to appoint a supplier to design, deliver and evaluate a pilot Executive Leadership Development Programme focused on improving proactive engagement and support for patients and families who have experienced harm within NHS services. This procurement responds to findings from national maternity and neonatal investigations, which have highlighted systemic challenges in communication, compassion, openness, and organisational culture when harm occurs. The programme aims to strengthen leadership capability in trauma-informed and restorative approaches, enabling earlier, more meaningful engagement with harmed families and embedding a culture of learning, transparency, and accountability across NHS organisations. The appointed supplier will work collaboratively with NHS England, NHS Trusts, and individuals with lived experience to co-design a high-quality training programme tailored to senior leaders, including Chief Executives, Chairs, executive directors, and senior clinical and non-clinical leaders. The programme will focus on developing key leadership behaviours, including compassionate communication, early engagement, and openness following adverse events. The pilot programme will be delivered to four NHS Trusts within the Midlands region, with approximately 10 participants per cohort (circa 40 participants in total). Delivery will adopt a blended learning approach, incorporating a combination of face-to-face sessions, virtual learning, and facilitated engagement with people who have lived experience. The supplier will be required to apply a continuous improvement methodology, using iterative feedback from each cohort to refine and enhance programme design and delivery. A robust evaluation framework must be implemented to assess participation, learning outcomes, behavioural change, and impact on engagement with harmed families, culminating in a comprehensive evaluation report with recommendations for future national rollout. The initial contract term will run from contract award to 31 March 2027 (approximately 8 months), with a maximum available budget of PS130,000 (excluding VAT). NHS England may, at its discretion and subject to funding and approvals, extend the contract for a further 12 months, with an additional indicative budget of up to PS130,000 (excluding VAT). This opportunity is intended to deliver a scalable and sustainable leadership development model that supports improvements in patient experience, reduces inequalities, and contributes to safer, more compassionate care across the NHS. The following known risk may materialise during the contract term. * The Authority reserves the right to vary the number of participants and/or cohorts during the contract term, including potential increases in delivery volumes as requirements evolve. * The programme curriculum may be subject to refinement and amendment to reflect emerging insights, evolving outcomes, and any changes in relevant processes, policy, or governance frameworks. For further details and the tender documents please see the link below. https://health-family.force.com/s/Welcome

Lot Information

Lot 1

Renewal: 12 month optional extension, subject to need, budget approval and an agreed statement of work.

Notice Details

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Publication & Lifecycle

Open Contracting ID: ocds-h6vhtk-06b709
Publication Source: Find A Tender Service
Latest Notice: https://www.find-tender.service.gov.uk/Notice/057136-2026
Current Stage: Tender
All Stages: Tender

Procurement Classification

Notice Type: UK4 - Tender Notice
Procurement Type: Standard
Procurement Category: Services
Procurement Method: Open
Procurement Method Details: Below threshold - open competition
Tender Suitability: Not specified
Awardee Scale: Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions: 80 - Education and training services
CPV Codes: 80000000 - Education and training services

Notice Value(s)

Tender Value: £260,000 £100K-£500K
Lots Value: £260,000 £100K-£500K
Awards Value: Not specified
Contracts Value: Not specified

Notice Dates

Publication Date: 17 Jun 20261 weeks ago
Submission Deadline: 6 Jul 20262 weeks to go
Future Notice Date: Not specified
Award Date: Not specified
Contract Period: 19 Jul 2026 - 31 Mar 2027 6-12 months
Recurrence: Not specified

Notice Status

Tender Status: Active
Lots Status: Active
Awards Status: Not Specified
Contracts Status: Not Specified

Buyer & Supplier

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Contracting Authority (Buyer)

Main Buyer: NHS ENGLAND
Contact Name: Available with D3 Tenders Premium →
Contact Email: Available with D3 Tenders Premium →
Contact Phone: Available with D3 Tenders Premium →

Buyer Location

Locality: LONDON
Postcode: SE1 8UG
Post Town: South East London
Country: England
Major Region (ITL 1): TLI London
Basic Region (ITL 2): TLI4 Inner London - East
Small Region (ITL 3): TLI45 Lambeth
Delivery Location: Not specified
Local Authority: Lambeth
Electoral Ward: Waterloo & South Bank
Westminster Constituency: Vauxhall and Camberwell Green

Further Information

Notice Documents

https://www.find-tender.service.gov.uk/Notice/057136-2026
17th June 2026 - Tender notice on Find a Tender

Notice URLs

Open Contracting Data Standard (OCDS)

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JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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