Notice Information
Notice Title
Customer Contact Discovery Project
Notice Description
Westmorland and Furness Council has procured a contract for Consultancy services to develop a comprehensive baseline of all existing customer contact channels and associated costs, across all services, with analysis and recommendations to develop a multi-year transformation programme.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-06b840
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/057641-2026
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- UK7 - Contract Details Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Limited
- Procurement Method Details
- Below threshold - limited competition
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
79411100 - Business development consultancy services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- £75,000 Under £100K
Notice Dates
- Publication Date
- 18 Jun 20266 days ago
- Submission Deadline
- Not specified
- Future Notice Date
- Not specified
- Award Date
- 31 May 20263 weeks ago
- Contract Period
- 7 Jun 2026 - 31 Jul 2026 1-6 months
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- WESTMORLAND AND FURNESS COUNCIL
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- KENDAL
- Postcode
- LA9 4DQ
- Post Town
- Lancaster
- Country
- England
-
- Major Region (ITL 1)
- TLD North West (England)
- Basic Region (ITL 2)
- TLD1 Cumbria
- Small Region (ITL 3)
- TLD14 Westmorland and Furness
- Delivery Location
- Not specified
-
- Local Authority
- Westmorland and Furness
- Electoral Ward
- Kendal Strickland and Fell
- Westminster Constituency
- Westmorland and Lonsdale
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/057641-2026
18th June 2026 - Contract details notice on Find a Tender
Open Contracting Data Standard (OCDS)
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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